Support Worker - Tauranga

IHC; Tauranga; On-site; NZD 71,635,000 - 85,962,000; Full time

Benefits offered by this job

Refer a friend bonus

Long service leave

Insurance benefits

Free Employee Assistance programme

Job summary

IDEA Services is seeking a dedicated Support Worker in Tauranga to help adults with intellectual disabilities lead fuller, more independent lives.

You’ll assist with daily routines, transportation, meals, and personal care while fostering learning, safety, and community involvement. Previous experience is valued, and we offer training through Level 2–4 certificates.

Qualifications

• Experience in support work or caregiving preferred.
• Full NZ driver’s license required.
• Comfortable using computers and tablets daily.
• Ability to work across mornings, evenings, sleepovers and weekends.

Responsibilities

• Support people with intellectual disabilities to gain independence and daily living skills.
• Assist with daily routines including mobility, hygiene, meals and medications.
• Encourage participation in activities, goals and hobbies.
• Build strong connections with the person’s whānau and community.

Skills

Patience

Communication

Digital literacy

Driver's license

Resilience

Job description

• Varied rostered shifts, including sleepovers and wakeovers
• Earn while you learn, gain nationally recognised qualifications!

About the role | Mō te tūunga

As a Support Worker, you’ll play a vital role in helping people with intellectual disabilities achieve their goals, build independence, and engage in the activities that matter most to them. This is more than just a job. It’s an opportunity to bring creativity, compassion, and enthusiasm to every shift, creating meaningful experiences and positive outcomes for the people you support.

This role involves helping the people we support to:

• recognise and respond to emotional overwhelm.
• grow their independence and learn skills for daily living such as using public transport, getting a job, cooking a meal.
• manage their daily routines - toileting, showering, getting dressed, take medication or eat a meal.
• pursue their goals, interests, and hobbies.
• stay healthy and making positive choices about their lifestyle.
• have strong connections with their whāna and community.

If you’re caring, resilient, and passionate about helping others live great lives, we’d love to hear from you!

Previous relevant experience is preferred, but more importantly, we are looking for someone with varied life experience and the right attitude.

Brings previous experience in support work, caregiving, or personal care (preferred but not essential).

Remains calm under pressure and is confident supporting people with complex needs and behaviours.

• A positive attitude, willingness to learn, and the ability to build meaningful relationships
• Availability to work shifts across mornings, evenings, sleepovers and weekends.
• Comfortable and proficient in using computers and tablets daily.
• Strong written and verbal communication skills.
• Physical fitness to provide necessary physical support.
• Full NZ driver’s license is required.

What’s in it for you? | Nōu te rourou

• $24.68 - $30.13 per hour depending on relevant qualifications, with the ability to earn more as you gain qualifications.
• IDEA Services will support you towards completion of the Level 2, 3 and 4 Certificates in Health and Wellbeing qualifications.
• Generous long service leave entitlements plus insurance benefits after 2 years’ service.
• 'Refer a friend' Bonus programme.
• FREEEmployee Assistance programme service anytime you need health and wellbeing support.

IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand’s largest provider of services to people with intellectual disabilities and their families. Our services are founded on IHC’s utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community.

The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives such diversity brings to our work. Applicants must have the legal right to work in New Zealand.