Support Worker - Hawkes Bay

IHC; Hawke's Bay; Hybrid; NZD 34,000 - 42,000; Full time

Benefits offered by this job

Refer a friend bonus

Employee Assistance Program

Long service leave & insurance after 2

Job summary

IDEA Services is seeking a dedicated Support Worker to assist adults with intellectual disabilities in their homes during night shifts, including sleepovers. You will support clients with daily living, manage risks, and promote independence while maintaining strong relationships with their families and community.

Previous caregiving experience is preferred, with flexible weekend availability. Role requires a calm, patient attitude, good communication, and comfort with technology.

Qualifications

• Strong written and verbal communication skills.
• Comfortable using computers and tablets daily.
• Calm nature and confidence with challenging behaviours.
• Physical fitness to provide necessary support.
• Full NZ driver's license.

Responsibilities

• Support clients with intellectual disabilities in their homes.
• Manage risk and ensure safety throughout the night.
• Assist with daily living activities (toileting, showering, dressing, meals).
• Help clients pursue goals, independence, and routines.
• Build strong connections with whānau and community.

Skills

Communication skills

Computer & tablet use

Calm under pressure

Physical fitness

Driver's license (NZ)

Tools

Computers

Tablets

Job description

• Permanent full time - includes weekends and sleepovers
• Availability to work alternate weekends is required

About the role | Mō te tūnga

IDEA Services supports people with intellectual disabilities to enjoy great lives at home and as part of their community.You will be supporting people with intellectual disabilities living in their own homes to achieve their goals and aspirations.This is meaningful work where you can be creative and make every day interesting in ways that are important to others.

As a Support Worker you will be supporting clients with complex needs, managing risk, ensuring safety, and providing individual care throughout the night.

This role involves helping the people we support to:

• recognise and respond to emotional overwhelm.
• grow their independence and learn skills for daily living such as using public transport, getting a job, cooking a meal.
• manage their daily routines - toileting, showering, getting dressed, take medication or eat a meal.
• pursue their goals, interests, and hobbies.
• stay healthy and making positive choices about their lifestyle.
• have strong connections with their whānau and community.

Previous relevant experience is preferred, but more importantly, we are looking for someone with varied life experience and the right attitude.

• Preferably previous experience in caregiving or providing personal care for adults.
• A calm nature and confidence to work with challenging behaviours.
• Availability to work flexible shifts, including weekends and sleepover shifts.
• Comfortable and proficient in using computers and tablets daily.
• Strong written and verbal communication skills.
• Physical fitness to provide necessary physical support.
• Full NZ driver's license.

What's in it for you? | Nōu te rourou

• $24.68 - $30.13 per hour depending on relevant qualifications, with the ability to earn more as you gain qualifications.
• IDEA Services will support you towards completion of the Level 2, 3 and 4 Certificates in Health and Wellbeing qualifications.
• Generous long service leave entitlements plus insurance benefits after 2 years' service.
• 'Refer a friend' Bonus programme.
• FREEEmployee Assistance programme service anytime you need health and wellbeing support.

IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand's largest provider of services to people with intellectual disabilities and their families. Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community.

IDEA Services Ltdis an accredited Immigration AEWV employer.

Location(s) Hawkes Bay

Expertise Healthcare

Job level(s) 1-3 years experience, 3+ years experience