Support Worker

Wise Group; Auckland; On-site; NZD 55,000 - 65,000; Full time

Benefits offered by this job

Fifth Week of Annual Leave

Paid Wellbeing Days

Healthcare subsidies

Job summary

Pathways, part of Wise Group, is seeking a full-time support worker in Henderson, Auckland to join the Waitemata Acute Community Mobile team. You will provide short‑term, intensive support to people experiencing distress, in partnership with the Te Whatu Ora Waitemata Acute Clinical team.

Applicants should have a NZ driver’s license, NZCHW or equivalent, and a first‑aid certificate. Mental health experience is preferred.

Qualifications

• Current full NZ driver’s licence.
• First aid certificate or willingness to obtain one.
• NZCHW or recognised equivalent.
• Preferred experience in Mental Health.

Responsibilities

• Advocate and support people to be well and thrive.
• Connect them with resources to live well and build resilience.
• Help people connect with their communities and meaningful relationships.
• Foster positive change for a better life.
• Provide medication support for our people.
• Support with attending appointments.

Skills

Caring nature

Recovery-focused approach

Strong communication

Education

NZCHW or equivalent

Tools

First aid certificate

Job description

• Permanent,full-time role + Tuesday – Saturday
• Based in Henderson+ Extra Annual Leave & more!
• Grow yourcareer and expand your learning by joining a progressive organisation

Work alongside tāngatawhaiora to maintain physical, emotional & spiritual wellness. Assist themwith meal prep, clean-up & other daily living tasks.

Pathways | Mō mātou

As a leading mental health and addiction service in Aotearoa, we empowerindividuals to live full lives in their communities. Prioritising mental healthwhile aiming for overall well-being, we foster strong whānau connections. Ourcommitment to personalised support is reflected in our 'whatever it takes'wairua and spirit.

About the role | Mō tēneitūranga mahi

You will report to our teamcoach and work in our Waitemata Acute Community Mobile team. We are a team of 9 support workers across three sites. We are a unique responsive service thatco-locates and collaborates closely in partnership with the Te Whatu OraWaitemata Acute Clinical team to provide support for tangata whai ora to offer short-term, intensive and intentionalsupport for people who are experiencing distress of unwellness.

This is a full-timeposition working Tuesday - Saturday, 11:30am – 8:00pm, based in Henderson,Auckland.

Responsibilities include:

• Advocate and support people to be well and thrive.
• Connect them with resources that support them in living well and assist them in building resilience
• Help people connect with their communities, building the relationships that matter most
• Foster positive change for a more positive life
• Provide medication support for our people
• Support with attending appointments
• IncreasedEmployer Kiwisaver contribution
• FifthWeek of Annual Leave after 12 months of employment
• PaidWellbeing Days (2 days a year)
• $250Healthcare subsidies per year

You | Mōu

We are interested to hear from people who have a caring nature and work in arecovery and strengths-focused way.

You will also have:

• Current full New Zealand driver’s licence
• Current first aid certificate or be willing to obtain one
• Applicants must hold the New Zealand Certificate in Health and Wellbeing (NZCHW) or a recognised equivalent.
• Preferred experience in Mental Health or similar
• Knowledge of, and demonstrable commitment to, the principles of the Te Tiriti o Waitangi

Closing Date: Friday, 18th September 2026.

Please note, this role may close earlier if a suitable candidate isfound.

Contact:

Aldyth Giles, Team Coach – ************@pathways.co.nzfor any questions.