Student Success & Academic Programs Coordinator

The University of Auckland; Auckland; On-site; NZD 66,000 - 70,000; Full time

Benefits offered by this job

Flexible work

Superannuation 6.75%

5 weeks annual leave

Professional development

Parental leave

Staff discounts & wellbeing

Caring collaborative team

Job summary

The University of Auckland is seeking an organised, proactive Programmes Coordinator to join our Academic Services team. You’ll support key academic processes underpinning the student journey, including scholarships, programme regulations, committees, and milestones.

This fixed‑term role (17 months) is 18.75 hours per week, with a salary range of 66,000–70,000 NZD prorated per annum. You’ll collaborate with a wide range of stakeholders to deliver high‑quality service.

Qualifications

• A bachelor's degree or equivalent experience gained through relevant work.
• Sound experience in using Microsoft Office, especially Excel.
• At least three years' experience delivering high‑quality administrative support.
• Experience coordinating complex processes and managing competing priorities.
• Experience working effectively with a diverse range of stakeholders.
• Strong relationship‑building and communication skills.
• Excellent organisational skills and attention to detail.
• Strong analytical and problem‑solving abilities.
• Confidence using and navigating a variety of online systems and databases.

Responsibilities

• Coordinating academic administration and regulatory processes across the faculty.
• Supporting scholarship, prize, and award processes, including application administration and committee coordination.
• Providing secretariat support for academic committees, boards, and examiner meetings.
• Coordinating programme and course maintenance activities, including regulation amendments and calendar updates.
• Supporting student academic milestone activities and complex enrolment processes.
• Building strong relationships with academic and professional staff across the University.
• Contributing to faculty projects, events, and continuous improvement initiatives.
• Delivering high‑quality customer service and administrative support to a diverse range of stakeholders.

Skills

Relationship-building

Communication skills

Organisational skills

Attention to detail

Analytical thinking

Time management

Education

Bachelor's degree

Tools

Microsoft Office

Excel

Job description

The University of Auckland is seeking an organised, proactive Programmes Coordinator to join our Academic Services team. You’ll support key academic processes underpinning the student journey, including scholarships, programme regulations, committees, and milestones.

This fixed‑term role (17 months) is 18.75 hours per week, with a salary range of 66,000–70,000 NZD prorated per annum. You’ll collaborate with a wide range of stakeholders to deliver high‑quality service.