Student Enrolment & Services Administrator

Qjumpers; Bay of Plenty; Sur place; NZD 48 000 - 62 000; Plein temps

Résumé du poste

Toi Ohomai Institute of Technology seeks an Ākonga Services Administrator to support ākonga from initial enquiry through to admission. You will deliver student-centred service across in-person, phone, and email channels, and maintain accurate records in a fast-paced environment.

Join a team that champions kaupapa Māori values, Te Tiriti o Waitangi commitments, and inclusive, culturally responsive practices across domestic and international student pathways in the Bay of Plenty region.

Qualifications

• A tertiary qualification in business administration or related field, or equivalent experience.
• Strong administrative and coordination skills, ideally in education or student services.
• Commitment to Te Tiriti o Waitangi and supporting Māori success.
• Excellent communication and relationship-building skills.
• A proactive, collaborative approach with a focus on continuous improvement.

Responsabilités

• Provide accurate, timely support across enquiries, applications, and enrolments (domestic and international).
• Deliver friendly, student-focused service across multiple channels – in person, phone, and email.
• Maintain and update student records to ensure compliance and data integrity.
• Support Information Centre operations and contribute to process improvements.
• Champion kaupapa Māori values and foster an inclusive, culturally responsive environment.

Connaissances

Administrative skills

Coordination skills

Communication skills

Relationship-building

Collaboration

Formation

Tertiary qualification in business administration or related field

Description du poste

Toi Ohomai Institute of Technology seeks an Ākonga Services Administrator to support ākonga from initial enquiry through to admission. You will deliver student-centred service across in-person, phone, and email channels, and maintain accurate records in a fast-paced environment.

Join a team that champions kaupapa Māori values, Te Tiriti o Waitangi commitments, and inclusive, culturally responsive practices across domestic and international student pathways in the Bay of Plenty region.