International Enrolment Officer

Eastern Institute Of Technology; Hawke's Bay; On-site; NZD 58,000 - 63,000; Full time

Job summary

Eastern Institute of Technology is seeking a full-time International Enrolment Officer for a fixed-term period in 2027. The role focuses on processing international enrolments, visa compliance, insurance management, and maintaining accurate student financial and enrolment records.

You will work with Registry, the International Centre, academic teams, and other stakeholders to provide excellent support and ensure regulatory compliance for international students.

Qualifications

• Excellent communication and customer service skills.
• Intermediate accounting and financial administration skills.
• Strong organisational skills with ability to manage competing priorities.

Responsibilities

• Managing the processing of international enrolments and maintaining accurate student records.
• Managing international student financial transactions including receipting, coding, reconciliations, refunds, and liaising with agencies regarding payments.
• Supporting students with visa applications, monitoring visa compliance requirements, and maintaining passport/visa information security.
• Processing and maintaining insurance records for international students.
• Building relationships with students, agents, Immigration NZ, and internal stakeholders.
• Supporting Registry and Enrolments functions and contributing to service delivery across EIT campuses.

Skills

Excellent communication

Accounting skills

Organisational skills

Privacy Act knowledge

Cultural awareness

Team collaboration

Tools

Excel

Word

Database systems

Job description

Mō Tēnei Tūranga Mahi | About the role

We are seeking a full-time fixed-term International Enrolment Officer for the period 11 January 2027 to 17 December 2027 to provide essential administrative, financial, and compliance services that support international ākonga throughout their enrolment journey. This role is responsible for the efficient processing of international enrolments, visa compliance, insurance management, and maintaining accurate student financial and enrolment records. Working closely with Registry and Enrolments, the International Centre, academic teams, and other key areas across EIT, you will help ensure international students receive exceptional support and remain compliant while studying.

The appointing salary for this role will be between $58,055 and $62,559, dependent on skills and experience.

The International Enrolment Officer is based in the Registry, reporting to the Registry Manager. Key responsibilities include:

• Managing the processing of international enrolments and maintaining accurate and up-to-date student records.
• Managing international student financial transactions including receipting, coding, reconciliations, refunds, and liaising with agencies regarding payments.
• Supporting students with visa applications, monitoring visa compliance requirements, and maintaining the security of passport and visa information.
• Processing and maintaining insurance records for international students.
• Building effective relationships with students, agents, Immigration New Zealand, and internal stakeholders.
• Supporting wider Registry and Enrolments functions and contributing to excellent service delivery across EIT campuses.

He kōrero mōu | About you

To be successful in this role, you will have:

• Excellent communication and customer service skills, with the ability to relate to a wide variety of people and cultures.
• Intermediate accounting and financial administration skills, with confidence using Excel, Word, and database systems.
• Strong organisational skills, the ability to manage competing priorities, and high attention to detail.
• The ability to maintain confidentiality and an understanding of the Privacy Act 2020.
• A friendly, approachable manner and cultural awareness, particularly when working with international students.
• The ability to work collaboratively and develop positive working relationships with a range of stakeholders.

As an inclusive and supportive employer, we value diversity and want to encourage anyone interested to apply, regardless of whether you tick all the boxes or not. We know that people from underrepresented groups and women in particular don't apply for roles if they're not a 100% match, but we're not looking for perfection, we're looking for potential. We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of life, not just in formal employment. If you can demonstrate the skills listed in the advert, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your Cover Letter. For more information, please view the Position Description below.

Mō Mātou | About us

EIT is a vibrant and progressive tertiary institute with campuses in Tairāwhiti (Gisborne), Hawke’s Bay, and Auckland, and learning centres throughout the region. We are committed to Te Tiriti o Waitangi and to delivering services that meet the needs of Māori learners and their whānau, as well as iwi aspirations.

Applicants should have NZ residency or a valid NZ work visa and will undergo pre-employment checks, including a New Zealand Police vet as this role is identified as a children’s worker.