Student Enrolment & Services Administrator

Toi Ohomai Institute of Technology; Tauranga; Vor Ort; NZD 45.000 - 65.000; Vollzeit

Zusammenfassung

Toi Ohomai Institute of Technology seeks an Ākonga Services Administrator to support ākonga from initial enquiry through admission. You’ll ensure timely enquiries and enrolments, deliver student-centred service, and maintain accurate records across channels.

Join a kaupapa Māori–driven team committed to holistic wellbeing and learner success in a supportive environment. Applicants should embrace Te Tiriti o Waitangi values and foster inclusion in a dynamic educational setting.

Qualifikationen

• Must have a tertiary qualification in business administration or equivalent experience.
• Strong administrative and coordination capabilities, preferably in education or student services.
• Commitment to Te Tiriti o Waitangi and supporting Māori success.
• Excellent communication and relationship-building skills.
• Proactive, collaborative approach with continuous improvement mindset.

Aufgaben

• Provide accurate, timely support across enquiries, applications and enrolments (domestic and international).
• Deliver friendly, student-focused service across in-person, phone and email channels.
• Maintain and update student records to ensure compliance and data integrity.
• Support Information Centre operations and contribute to process improvements.
• Champion kaupapa Māori values and foster an inclusive, culturally responsive environment.

Kenntnisse

Administrative skills

Coordination

Communication

Relationship-building

Proactive collaboration

Ausbildung

Bachelor-level admin/business qualification or equivalent experience

Jobbeschreibung

Toi Ohomai Institute of Technology seeks an Ākonga Services Administrator to support ākonga from initial enquiry through admission. You’ll ensure timely enquiries and enrolments, deliver student-centred service, and maintain accurate records across channels.

Join a kaupapa Māori–driven team committed to holistic wellbeing and learner success in a supportive environment. Applicants should embrace Te Tiriti o Waitangi values and foster inclusion in a dynamic educational setting.