Strategic Change Advisor - Airport Tech Transformation

New Zealand Customs Service; Wellington; On-site; NZD 96,000 - 124,000; Full time

Job summary

New Zealand Customs Service in Wellington is seeking a Change Advisor to support delivery of a major technology transformation across four international airports. You will work with the Change Specialist and stakeholders to prepare people for change through business readiness activities, communications, training support, and implementation planning.

The role requires travel to Auckland, Christchurch and Queenstown during deployment phases.

Qualifications

• You’re a highly organised change professional with stakeholder engagement experience.
• Ability to coordinate activities across multiple workstreams and teams.
• Strong written and verbal communication tailored to audiences.

Responsibilities

• Support delivery of a major technology transformation at the border.
• Manage business readiness activities, stakeholder engagement, communications, and training support.
• Assist with deployment planning, go-live and Early Life Support across airports.

Skills

Change management

Stakeholder engagement

Project coordination

Communication skills

Documentation

Travel willingness

Tools

Microsoft 365

Job description

New Zealand Customs Service in Wellington is seeking a Change Advisor to support delivery of a major technology transformation across four international airports. You will work with the Change Specialist and stakeholders to prepare people for change through business readiness activities, communications, training support, and implementation planning.

The role requires travel to Auckland, Christchurch and Queenstown during deployment phases.