Change Advisor — Border Tech Transformation (Travel)

New Zealand Government Joba; Wellington; On-site; NZD 96,000 - 124,000; Full time

Job summary

New Zealand Customs Service is seeking a Change Advisor based in Wellington with travel to Auckland, Christchurch and Queenstown during project deployment. You will support the eGate Replacement Project, lead change readiness and communications, and coordinate training to help staff adopt new biometric technology across NZ airports.

The role requires at least three years of change management experience, strong organisational skills, and the ability to work across multiple workstreams in a

Qualifications

• Experience in change management, business transformation, or organisational change initiatives.
• Strong planning, coordination, and organisation skills.
• Excellent written and verbal communication tailored to audiences.
• Ability to build relationships with a broad range of stakeholders.

Responsibilities

• Support delivery of the eGate Replacement Project and change readiness activities.
• Coordinate deployment activities and support go-live and Early Life Support.
• Engage with stakeholders, coordinate communications, and training support.
• Plan and implement readiness activities across multiple workstreams.

Skills

Change management

Planning

Stakeholder engagement

Communication

Microsoft 365

Tools

Microsoft 365

Job description

New Zealand Customs Service is seeking a Change Advisor based in Wellington with travel to Auckland, Christchurch and Queenstown during project deployment. You will support the eGate Replacement Project, lead change readiness and communications, and coordinate training to help staff adopt new biometric technology across NZ airports.

The role requires at least three years of change management experience, strong organisational skills, and the ability to work across multiple workstreams in a