Store Manager

Bloody Burgers Limited; Whanganui; On-site; NZD 47,000 - 55,000; Full time

Job summary

Bloody Burgers Limited in Whanganui is seeking an experienced Store Manager to run the day-to-day operations of the busy store. You will oversee staff, ensure excellent customer service, and maintain compliance with health and safety regulations.

The role requires NZQF Level 4 or three years of managerial or supervisory experience, strong leadership and communication skills, and willingness to work flexible hours including evenings and weekends.

Qualifications

• NZQF Level 4 diploma or 3 years of supervisory experience.
• Strong leadership and staff-management skills.
• Good customer-service and communication abilities.

Responsibilities

• Oversee daily store operations.
• Recruit, train, supervise and support staff.
• Prepare staff rosters and daily duties.
• Monitor performance and uphold workplace standards.
• Ensure high-quality customer service.
• Handle customer enquiries, feedback and complaints professionally.
• Monitor stock levels and arrange ordering of food, beverages and other supplies.
• Liaise with suppliers and ensure stock is received and stored correctly.
• Monitor sales, expenses and other operational costs.
• Report operational matters and business performance to the owner/director.

Skills

Leadership

Staff management

Customer service

Communication

Education

NZQF Level 4 diploma

Job description

We are looking for a Store Manager to manage the operations of our busy store in Wanganui.

We are seeking an efficient Manager who can organise and control the operations of the busy store in Wanganui.

• 1. Decide the products to be sold and be creative with the needs of the local market
• 2. Arranging the purchasing of the stock for the business as per the budget
• 3. Manage the pricing of the stock as per the budget
• 4. Keeping the record of stock levels as well the financial transactions
• 5. Ensuring that the facilities comply with the health regulations and comply with health and safety regulations
• 6. Regular checking for feedback with customers around the service provided
• 7. Regular training provided to the existing staff and recruit and train new staff when required.

You are required to atleast have a NZQF diploma ( Level 4 or above) or three years of work experience managing or supervising the operations

The minimum hourly wage is $30 and the Maximum is $32 and this is a full time employment with minimum 30 hours of work

Hours:30 hours per week
Pay Rate:30 to $35 per hour

Bloody Burger is looking for an experienced and motivated Store Manager to join our team. The successful candidate will be responsible for managing the day-to-day operations of the store, supervising staff, maintaining excellent customer service standards, and ensuring the store operates efficiently.

Key Responsibilities

• Manage and oversee the daily operations of the store.
• Recruit, train, supervise and support staff.
• Prepare staff rosters and organise daily work duties.
• Monitor staff performance and maintain workplace standards.
• Ensure customers receive efficient and high-quality service.
• Handle customer enquiries, feedback and complaints professionally.
• Monitor stock levels and arrange ordering of food, beverages and other supplies.
• Liaise with suppliers and ensure stock is received and stored correctly.
• Monitor sales, expenses and other operational costs.
• Maintain appropriate business and operational records.
• Ensure food safety, hygiene and health and safety requirements are followed.
• Maintain the cleanliness and presentation of the store.
• Assist with implementing promotions and initiatives to increase sales.
• Ensure company policies and procedures are followed by all staff.
• Report operational matters and business performance to the business owner/director.

Requirements

The successful applicant should:

• Relevant Level 4 qualification or 2 years of work experience
• Have good leadership and staff-management skills.
• Have strong customer-service and communication skills.
• Be able to work effectively in a busy environment.
• Be organised and capable of managing multiple responsibilities.
• Be available to work flexible hours, including evenings, weekends and public holidays where required.
• Have a good understanding of food safety and workplace health and safety requirements.

Any NZ Citizen or Resident or work visa holder can apply for this position