Store Business Partner - BOP

Mitre 10; North Shore; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Mitre 10 team member discounts

Attractive package

Flexible working options

Birthday leave

Job summary

Mitre 10 in Auckland is seeking a Store Business Partner to champion our brand, drive strategic initiatives, and help stores deliver exceptional customer experiences across multiple locations.

This store-facing role partners with Store Leaders and the Support Centre to drive performance, coach teams, optimise operations, and ensure brand standards while enabling growth. Travel will be required; proficiency in Microsoft Office and Power BI is advantageous.

Qualifications

• Proven leadership in retail with 5+ years in big box or multi-site management.
• Strong commercial acumen with P&L, budgeting and business planning experience.
• Excellent communication, coaching and relationship-building skills.
• Willingness to travel and work across multiple locations.
• Proficiency in Microsoft Office Suite; Power BI advantageous.

Responsibilities

• Build and maintain relationships with Store Leaders and Members.
• Provide strategic business advice using data and market insights to drive profitability and growth.
• Interpret financials, manage budgets, and optimise store operations.
• Identify opportunities for improvement and share best practices across the network.
• Collaborate with Health & Safety, Trade, Loss Prevention, Inventory teams to deliver integrated support.
• Support Members through store transitions and development approvals, ensuring brand continuity.

Skills

Leadership

P&L management

Budgeting

Relationship-building

Data-driven decisions

Tools

Microsoft Office

Power BI

Job description

Mitre10 has been a part of NewZealand's home improvement culture since 1974. An award-winning success story,inspiring Kiwi to love where they live, work and play with our homeimprovement, garden and trade offer.

Are youpassionate about delivering outstanding retail experiences and driving performance?

We are onthe lookout for a dynamic Store Business Partner to championour brand, drive strategic initiatives, and help our stores deliver exceptionalcustomer experiences.

Ideallybased in the Bay of Plenty, however for the right candidate we are open toconsidering applicants from other regions.As this role is store-facing, travel will be required.

About theRole

As a StoreBusiness Partner, you’ll play a pivotal, store-facing role, working closelywith store leaders and the Support Centre to:

• Champion the Mitre 10 visionand values across our store network, helping to embed aculture of continuous improvement.
• Drive store performance by partneringwith Store Leaders to identify opportunities, lift capabilityand achieve sustainable results.
• Drive operational excellence by supporting the successful execution of strategic initiatives,brand standards and key operational priorities that strengthen both individual store success and the collective success of Mitre 10.
• Act as a trusted advisor, providing coaching, commercial guidance and practical operationalsupport to help stores thrive.
• Lead by example by upholding our brand promise and helping stores deliver thebest possible customer experience.

What You’llDo

• Build and maintainstrong relationships with Store Leaders and Members.
• Provide strategicbusiness advice, leveraging data and market insights to driveprofitability and growth.
• Support stores in interpretingfinancials, managing budgets, and optimising operations.
• Identify opportunitiesfor improvement and share best practices across the network.
• Collaborate withspecialist teams (Health & Safety, Trade, Loss Prevention, Inventory)to deliver integrated support.
• Support Members throughstore transitions and development approvals, ensuring brand continuity.

What You’llBring

• Proven leadership inretail, with at least 5 years’ experience in ‘big box’ or multi-sitemanagement.
• Strong commercialacumen and expertise in P&L management, budgeting, and businessplanning.
• Excellentcommunication, coaching, and relationship-building skills.
• Resilience,adaptability, and a drive to deliver results in a fast-paced environment.
• Willingness to traveland work collaboratively across multiple locations.
• Proficiency inMicrosoft Office Suite (Word, Excel, PowerPoint, Power BI).

Why you’lllove working with us:

Wegenuinely care about our people, and we’re committed to helping you thrive, atwork and outside of it. You’ll enjoy:

• Mitre 10 team memberdiscounts
• Attractive package
• Flexible workingoptions
• Birthday leave (yourspecial day off, on us!)

Location: Auckland, Rodney & North Shore, North Shore - Support Centre