Head of Performance & Insight

Mitre 10; North Shore; On-site; NZD 150,000 - 230,000; Full time

Benefits offered by this job

Mitre 10 team member discounts

Flexible working options

Birthday leave

Life and trauma insurance

Wellness day

Job summary

Mitre 10 is seeking a strategic Head of Performance & Insight in Auckland to lead key performance initiatives and translate data into tangible actions. You will partner with the CFO and leadership to prioritise investments and track value realisation, ensuring a connected view of performance across the business.

You will build and guide analytics teams, develop performance systems and provide insights that drive strategic decision-making at scale.

Qualifications

• Evidence of leadership in commercial analytics, strategy or finance.
• Strong experience building and using enterprise performance frameworks.
• Proven ability to translate data into executive insights and actions.
• Experience with investment evaluation and capital allocation.

Responsibilities

• Lead the enterprise performance framework connecting financial, operational and commercial metrics.
• Design and implement integrated performance systems translating strategy into measurable outcomes.
• Provide enterprise-wide insights identifying opportunities, risks and drivers of performance.
• Establish leading indicators and early signals for proactive decisions.
• Oversee governance of business cases, investment evaluation and capital allocation.

Skills

Leadership

Performance frameworks

Investment evaluation

Data storytelling

Stakeholder management

Analytical thinking

Strategic decision-making

Job description

Mitre 10 has been a part of New Zealand's home improvement culture since 1974. An award-winning success story, inspiring Kiwi to love where they live, work and play with our home improvement, garden and trade offer.

As part of an exciting business transformation, we're strengthening how performance is measured, understood and translated into action across our cooperative. We're looking for a strategic and commercially minded Head of Performance & Insight to lead a critical enterprise capability that helps drive better decisions, stronger performance and greater return on investment.

Reporting to the Chief Financial & Performance Officer, you'll provide a connected view of performance across the business, ensuring financial, operational and commercial metrics are translated into meaningful insights that support strategic decision-making. You'll play a key role in helping the organisation prioritise investments, track value realisation and create transparency around business performance.

What You'll Be Doing

As our Head of Performance & Insight, you'll ensure the business has the insights, frameworks and performance systems needed to make confident, value-driven decisions.

• Lead the enterprise performance framework, connecting financial, operational and commercial performance across the organisation.
• Design and implement integrated performance systems that translate strategy into measurable outcomes.
• Provide enterprise-wide insights that identify opportunities, risks and drivers of performance.
• Establish leading indicators and early warning signals to support proactive decision-making.
• Oversee business case governance, investment evaluation and capital allocation frameworks.
• Assess and validate investment opportunities, ensuring resources are directed towards the highest-value initiatives.
• Track value realisation across projects, programmes, partnerships and business initiatives.
• Transform complex data into clear, compelling insights and recommendations for senior leaders.
• Build and lead a high-performing team focused on analytics, performance and business impact.

What You'll Bring

• Leadership experience in commercial finance, business analytics, strategy or a related discipline.
• Strong expertise in enterprise performance frameworks, business case development and investment evaluation.
• Experience translating complex data into actionable insights for executive audiences.
• A deep understanding of financial, operational and commercial performance drivers.
• Strong stakeholder management skills and the ability to work across multiple functions.
• Exceptional analytical and problem-solving capabilities.
• A passion for helping organisations achieve better outcomes through data-led decision-making.

Why you’ll love working with us:

We genuinely care about our people, and we’re committed to helping you thrive, at work and outside of it. You’ll enjoy:

• Mitre 10 team member discounts
• Attractive package
• Flexible working options
• Birthday leave (your special day off, on us!)
• Life and trauma insurance
• One paid wellness day per year.

If you're passionate about turning performance data into business value and influencing strategic decisions at scale, we'd love to hear from you.

Location:

Auckland, Rodney & North Shore, North Shore - Support Centre