Statutory Process Support Officer | Āpiha Tautoko Tukanga Ture (Fixed Term)

Department of Conservation (DOC); Hamilton; On-site; NZD 66,000 - 77,000; Part time

Benefits offered by this job

Flexible working arrangements

Job summary

Department of Conservation (DOC) in Hamilton is seeking a skilled administrator to support the Statutory Process Team with capturing Permissions applications from across New Zealand. The role covers diverse tasks from shared cycle path permits to wildlife handling approvals, all within a high-scrutiny setting.

You'll work closely with senior staff, learn new systems, and develop your professional profile in conservation work, with a 35-hour week and a fixed-term contract to 30 June 2027.

Qualifications

• Experienced administrator with top-notch customer service.
• Proficient in Microsoft Office and document management.
• Strong written and verbal communication with internal and external stakeholders.
• Collaborative team player with ability to learn new systems.

Responsibilities

• Support the Statutory Process Team with capture of Permissions applications.
• Coordinate and manage documents and data for NSW/ NZ-wide applications.
• Respond to enquiries by email and maintain stakeholder communications.
• Work under pressure in a fast-paced, high-scrutiny environment.
• Collaborate with senior staff to support conservation outcomes.

Skills

Administration

Customer service

Microsoft Office

Communication

Team collaboration

Analytical & problem-solving

Technical administration

Tools

Microsoft Office

Job description

• Bring your administration expertise and contribute to conservation mahi
• Join a supportive workplace with excellent team culture
• 35 hours per week, fixed term role until 30 June 2027; Hamilton CBD location

Our vision: Nature is thriving in Aotearoa | Te Oranga o te Ao Tūroa

Mō te tūranga | About the role

We are looking for a technical administration star to support our Statutory Process Team (SPT) with the capture of all Permissions applications received from across New Zealand. These range from the construction of shared cycle paths, to catching and handling our native kiwi, through to the filming of movies and commercials you see on TV.

It’s a fast-paced role in a high-scrutiny environment, in a motivated team with changing priorities and complex workloads. You’ll need to be confident solving issues under pressure while collaborating with the team and more widely.

This is a chance to build your profile, gain exposure to different aspects of our work. You’ll work alongside senior staff who make decisions that support DOC’s vision of nature thriving in Aotearoa and develop skills that will position you strongly for future opportunities.

This is a 35 hours per week, fixed term role until 30 June 2027 to provide cover to the team while the incumbent is on secondment.

The role is part of a small, tight-knit, office-based team in Hamilton CBD and is not directly customer facing.

Ngā pūkenga me ngā wheako | Skills and experience

• Experienced administrator with top-notch customer service
• Tech savvy, and able to learn new systems and use them confidently
• Competent in Microsoft Office programs for document management
• Be a great communicator, both oral and written, as you'll be responding to (at times tricky) enquiries by email from both internal and external stakeholders
• A collaborator, and enjoys working in team environment
• Strong analytical and problem-solving skills
• A background in technical administration or statutory processes with an interest in conservation is beneficial
• Understanding or willingness to learn Māori tikanga and understanding of Te Tiriti o Waitangi and how it relates to your work

He aha ngā pāinga mōu? | What’s in it for you?

DOC is committed to a culture where everyone can participate, thrive, and grow. We’re driven by our values and behaviours, and are working towards being an organisation that is diverse, equitable, and inclusive by default.

We also support flexible working arrangements for our kaimahi across Aotearoa, with options considered based on the role and in discussion with your leader.

Want to know more?

Salary:

$65,590–$76,589 (pro rata). We anticipate appointing at $65,590 (pro rata) for this role.

Eligibility:

You must hold a valid New Zealand work visa that covers the duration of employment.

Rā whakakapi | Applications close

Applications close at 11:59 pm on Tuesday, 7 October 2026. This advert may close early, so please apply promptly

Me he pātai anō, whakapā mai | For further enquiries

please contact Anna Basova, Recruitment Advisor, at [e-mail]