Statutory Process Admin Specialist — Conservation & Treaty

DOC; Hamilton; On-site; NZD 66,000 - 77,000; Part time

Job summary

DOC is seeking a technical administration officer to support the Statutory Process Team in Hamilton CBD. This 35-hour-per-week fixed-term role runs until 30 June 2027 and involves processing Permissions applications across New Zealand, from cycle paths to film shoots.

You will work under pressure, stay calm, and collaborate with iwi and tangata whenua. Strong customer service, Microsoft Office skills, and a collaborative mindset are essential; knowledge of Te Tiriti o Waitangi is valued.

Qualifications

• Experienced administrator with top-notch customer service.
• Tech-savvy, and able to learn new systems and use them confidently.
• Competent in Microsoft Office programs for document management.
• Be a great communicator, both oral and written, as you'll be responding to enquiries by email from internal and external stakeholders.
• A collaborator, and enjoys working in a team environment.
• Strong analytical and problem-solving skills.
• A background in technical administration or statutory processes with an interest in conservation is beneficial.
• Understanding or willingness to learn Māori tikanga and Te Tiriti o Waitangi and how it relates to your work.

Responsibilities

• Capture and process Permissions applications across New Zealand.
• Support the Statutory Process Team in a fast-paced environment.
• Collaborate with iwi and tangata whenua as part of the process.
• Maintain strict processes with tight timeframes and high scrutiny.
• Provide clear and accurate information and resolve inquiries under pressure.

Skills

Customer service

Tech savvy

Microsoft Office

Communication skills

Team player

Analytical thinking

Technical administration

Te Tiriti knowledge

Job description

DOC is seeking a technical administration officer to support the Statutory Process Team in Hamilton CBD. This 35-hour-per-week fixed-term role runs until 30 June 2027 and involves processing Permissions applications across New Zealand, from cycle paths to film shoots.

You will work under pressure, stay calm, and collaborate with iwi and tangata whenua. Strong customer service, Microsoft Office skills, and a collaborative mindset are essential; knowledge of Te Tiriti o Waitangi is valued.