Showroom Leader: People, Sales & Service

Mitre 10; North Shore; On-site; NZD 60,000 - 90,000; Full time

Benefits offered by this job

Staff purchase scheme at Mitre 10

Columbus Coffee discounts

Daily perks platform / savings

Internal career opportunities

Job summary

Mitre 10 MEGA Albany is seeking a Showrooms Leader to coach and lead our on-floor showroom team, delivering premium customer experiences and strong sales results. You’ll guide showroom specialists and designers, ensuring opportunities are identified and converted into sales while maintaining an inspiring environment.

You’ll spend time on the shop floor, developing your team and maintaining momentum in a fast-paced retail setting.

Qualifications

• Experience leading a showroom or retail sales team on the floor.
• Ability to coach staff to identify opportunities and close sales.
• Strong focus on delivering outstanding customer service.
• Knowledge of kitchens, bathroomware, appliances, furniture or related project-based sales environments.

Responsibilities

• Lead the showroom specialists and designers to achieve sales targets.
• Coach team to identify opportunities and convert enquiries into sales.
• Ensure a seamless customer experience from initial engagement to project completion.
• Maintain showroom standards and collaborate with designers to maximise opportunities.

Skills

Floor leadership

Sales coaching

Customer-focused service

Kitchens & bathroomware familiarity

Team development

Job description

Mitre 10 MEGA Albany is seeking a Showrooms Leader to coach and lead our on-floor showroom team, delivering premium customer experiences and strong sales results. You’ll guide showroom specialists and designers, ensuring opportunities are identified and converted into sales while maintaining an inspiring environment.

You’ll spend time on the shop floor, developing your team and maintaining momentum in a fast-paced retail setting.