Lead Designer & Showroom Experience Leader

Mitre 10; Invercargill City; On-site; NZD 65,000 - 90,000; Full time

Benefits offered by this job

Generous team discount

Team member benefits

Job summary

Mitre 10 in Invercargill seeks a Lead Designer for the Showroom Design Team. You will combine design expertise with leadership to drive customer-focused outcomes, coordinate workflow, and deliver accurate quotations and designs across Kitchens & Bathrooms, Paint, and Electrical categories.

You will coach and develop designers, maintain high design standards, and collaborate with customers, suppliers, and internal teams to ensure smooth customer journeys and strong showroom performance.

Qualifications

• Previous design experience and strong product knowledge.
• Excellent communication and organisational skills.
• Ability to coach, support, and develop others.
• High attention to detail and a solutions-focused approach.

Responsibilities

• Lead and coordinate the day-to-day workflow of the Design Team.
• Review designs and quotations to ensure accuracy and quality.
• Provide training, coaching, and ongoing support to designers.
• Foster a positive and collaborative team culture, leading by example.
• Work closely with customers, suppliers, and internal teams to deliver great outcomes.
• Support the team with problem-solving and customer solutions.
• Drive sales through effective quoting, follow-up, and customer engagement.
• Champion high standards across all aspects of the design process.

Skills

Leadership

Customer experience

Design expertise

Communication

Job description

Mitre 10 in Invercargill seeks a Lead Designer for the Showroom Design Team. You will combine design expertise with leadership to drive customer-focused outcomes, coordinate workflow, and deliver accurate quotations and designs across Kitchens & Bathrooms, Paint, and Electrical categories.

You will coach and develop designers, maintain high design standards, and collaborate with customers, suppliers, and internal teams to ensure smooth customer journeys and strong showroom performance.