Trade Operations Leader – Building Supplies

Mitre 10; North Shore; Vor Ort; NZD 110.000 - 160.000; Vollzeit

Benefits dieser Stelle

Company vehicle

Staff discounts

Fuel card

Employee benefits platform

Zusammenfassung

Mitre 10 MEGA Albany is seeking a Trade Manager to lead a substantial Trade operation across Auckland, bringing together Trade Operations, Support, stock management, order fulfilment and customer service.

Reporting to the Store Manager, you will lead day‑to‑day performance, coach a high‑performing team, ensure accurate on‑time fulfilment, stock availability and drive growth with Trade Sales and key stakeholders.

Qualifikationen

• Experience leading a sizeable operational or customer‑facing team.
• Strong commercial judgement with financial and operational measures.
• Proven track record coaching leaders and building team capability.
• Experience improving service, stock, fulfilment or workflow performance.

Aufgaben

• Lead, coach and develop the teams supporting our Trade operation.
• Deliver a consistently strong experience for trade and commercial customers.
• Oversee order management and fulfilment, ensuring commitments are delivered accurately and on time.
• Manage performance against sales, margin, cost, stock, service and operational targets.
• Ensure stock availability, inventory accuracy, workflow and operational efficiency.
• Work alongside Trade Sales to support customer growth, retention and account development.
• Build effective relationships across the Albany store and wider Riviera business.
• Identify and implement practical improvements to systems, processes and ways of working.
• Maintain a safe, organised and compliant Trade environment.

Kenntnisse

Leadership

Operational leadership

Commercial acumen

Customer service

People development

Ausbildung

Business/Management degree

Jobbeschreibung

Mitre 10 MEGA Albany is seeking a Trade Manager to lead a substantial Trade operation across Auckland, bringing together Trade Operations, Support, stock management, order fulfilment and customer service.

Reporting to the Store Manager, you will lead day‑to‑day performance, coach a high‑performing team, ensure accurate on‑time fulfilment, stock availability and drive growth with Trade Sales and key stakeholders.