Shared Administrator

Te Kaika; Dunedin; On-site; NZD 42,000 - 54,000; Full time

Job summary

Te Kāika in Dunedin is seeking a Medical and Dental Receptionist who brings warmth, organisation and a willingness to help to our clinic. You will be the first friendly voice patients hear and the face that makes them feel welcome as you book appointments and answer enquiries.

You'll manage patient information with care and support our clinical team to keep the clinic running smoothly, while staying calm and respectful with people from all backgrounds.

Qualifications

• Welcoming patients and whānau with warmth.
• Accurate maintenance of patient information.
• Confidential handling of information.
• Support for clinical team with administration.
• Experience in medical reception is an advantage.

Responsibilities

• Welcoming patients and whānau and making them feel comfortable.
• Answering calls and managing appointments.
• Maintaining accurate patient information and confidentiality.
• Supporting clinical team with administration.

Skills

Communication skills

Organisation

Calm under pressure

Cultural safety

Customer service

Job description

A warm welcome can make all the difference.

A friendly face. A reassuring voice. The person who helps everything fall into place. Could that be you?

At Te Kāika, the care we provide starts before a patient enters the consultation room. It starts with the person answering the phone, welcoming whānau and helping them take the next step.

We’re looking for a Medical and Dental Receptionist who brings warmth, organisation and a willingness to help to our Dunedin clinic.

Your day will involve:

Welcoming patients and whānau, helping them feel comfortable and supported.

Answering calls, managing appointments and responding to enquiries.

Maintaining accurate patient information and respecting confidentiality.

Supporting our clinical team with administration and keeping things running smoothly.

You’ll bring:

Friendly, clear communication and a caring approach.

Strong organisation skills and attention to detail.

Confidence using computers and learning new systems.

The ability to stay calm and prioritise when things get busy.

Respect for people from all backgrounds and a commitment to culturally safe care.

Previous medical reception experience would be an advantage. We also welcome applications from people with strong customer service and administration experience who are ready to bring their skills into healthcare.

Join us in supporting the health and wellbeing of our Dunedin community, one conversation, appointment and warm welcome at a time.

Bring your people skills somewhere they matter.