Administration Support

Southern Cross Group; Wellington; Hybrid; NZD 48,000 - 60,000; Full time

Benefits offered by this job

Competitive remuneration

Relocation allowance

Employee referral bonus scheme

Health insurance

Wellbeing programme

Discounts & Employee Network

Job summary

Southern Cross Wellington Specialist Centre in Wellington is seeking an Administration Support person to be the first point of contact for patients, visitors and specialists. You will manage enquiries, support data entry and assist with a range of administrative activities across the centre.

We offer both full-time and part-time shifts between 7:30am and 5:30pm, Monday to Friday, with a friendly team and opportunities to grow within a Purpose-built Specialist Centre in a modern healthcare

Qualifications

• Experience in customer service, reception or administration roles.
• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to manage multiple tasks.

Responsibilities

• Welcome patients and manage face-to-face and phone enquiries.
• Support accurate data entry and administrative tasks across the centre.
• Provide friendly service to patients, visitors and specialists and assist with coordinating information.

Skills

Customer service

Reception

Administration

Strong communication

Attention to detail

Team player

Tools

Microsoft Office

Medtech Evolution

Job description

Wellington City Closing date: 08 November 2026 Reference: 1106276

Administration Support

Southern Cross Wellington Specialist Centre

Our purpose-built Specialist Centre offers a wide range of consultations and day procedures in a modern, supportive environment. Patients are seen by referral and can expect personalised care with convenient access to services such as casting, minor procedures, and infusions.

Our specialists work across orthopaedics, general surgery, pain management, urology, and gynaecology - providing expert care for adults, children, and infants. As part of the Southern Cross Wellington campus, we also have access to physiotherapy, medical imaging, and surgical services, ensuring patients receive seamless, end-to-end support throughout their healthcare journey with us.

We have two permanent Administration Support opportunities available at Southern Cross Wellington Specialist Centre, with both full-time and part-time options available. Whether you're looking for your next full-time role or need flexibility to suit your lifestyle, we'd love to hear from you.

Based on Reception, you will be the first point of contact for our patients, visitors, and specialists, and you'll play an important role in creating a positive experience from the moment they arrive or call through to the centre. You'll be part of a friendly and supportive team that works together to keep things running smoothly and ensure our patients receive exceptional service. You'll spend your time welcoming patients, managing face-to-face and telephone enquiries, supporting accurate data entry and assisting with a range of administrative activities across the centre.

It's a busy, fast-paced and rewarding role that would suit someone who enjoys building relationships, staying organised, and being part of a team that makes a real difference every day. We're looking for someone with a positive attitude, strong communication skills, excellent attention to detail and a willingness to jump in and help where needed.

We have both full-time and part-time opportunities available, with rostered shifts between 7:30am and 5:30pm, Monday to Friday.

• Previous experience in a customer service, reception, or administration role.
• Strong interpersonal and communication skills, with a professional and friendly approach.
• A commitment to providing outstanding customer service and support
• Excellent attention to detail and the ability to manage competing priorities.
• Confidence working in a fast-paced environment and supporting multiple stakeholders.
• A positive, flexible, and team-focused attitude.
• Ability to build strong relationships with patients, visitors, specialists, and colleagues.
• Sound computer skills, including experience using Microsoft Office.
• Previous experience in a healthcare or medical environment would be advantageous but is not essential.
• Experience with the Medtech Evolution patient management system would be beneficial but not essential
• Competitive Rewards: Attractive remuneration package, relocation allowance, and employee referral bonus scheme.
• Health & Wellbeing: Funded health insurance, a comprehensive wellbeing programme, and generous Christmas/New Year breaks.
• Perks & Community: Discounts from a range of partners and the opportunity to join our Employee Network.

Ko wai matou | Our Organisation

At Southern Cross Healthcare, our purpose is clear: to advance quality healthcare across Aotearoa New Zealand. Our values shape everything we do:

• Care First - We lead with compassion, delivering care that is deeply human through genuine manaakitanga.
• Better Together - Collaboration is our strength. We unite diverse skills and perspectives to create better outcomes for all.
• Pursue Excellence - We strive to improve, innovate, and excel every day - never settling, always aiming to deliver our best.

Driven by a strong 'for purpose' ethos, we think beyond financial quarters - planning for generations to come.

We honour Te Tiriti o Waitangi and foster a culturally safe environment that reflects manaakitanga and values the unique perspectives of our people. Our core value, Better Together, guides our goal to build a workforce that mirrors the diversity of Aotearoa New Zealand.

If you have specific needs or would like to discuss how we can support you, please contact our Talent Acquisition team at [e-mail] for a confidential conversation.

Join us, and together, each of us can be part of something important, helping people live their best lives by reimagining healthcare.