Service Cloud Account Executive – AI CX Growth NZ

Salesforce; Auckland; On-site; NZD 120,000 - 180,000; Full time

Benefits offered by this job

Product bootcamp

Mentorship

Ongoing coaching

Job summary

Salesforce is seeking a Service Cloud Account Executive to partner with commercial and enterprise customers across New Zealand, solving service and contact centre challenges with Salesforce and Agentforce. You will carry quota for Service Cloud and hunt for new business within a named account set.

This role requires strong consultative selling, a proven quota track record, and SaaS experience. You will manage end-to-end sales cycles and contribute to a high-growth, inclusive Ohana culture in

Qualifications

• 5+ years of experience selling technology solutions to mid-market and enterprise customers.
• Proven track record of meeting or exceeding quotas across commercial and enterprise accounts.
• Strong consultative selling skills with discovery, solution framing, negotiation and closing.

Responsibilities

• Build and execute a Service Cloud sales strategy across a blended commercial and enterprise territory in New Zealand.
• Act as a trusted advisor to customers, deeply understanding their service and CX challenges.
• Drive revenue growth by expanding within existing accounts and acquiring net-new logos across commercial and enterprise segments.
• Evangelize AI-powered service solutions including Agentforce that transform how businesses support customers.
• Run full sales cycles: prospecting, discovery, solution design, negotiation and close.
• Exceed annual quota through a consultative, outcome-led approach.

Skills

Consultative selling

SaaS sales

CRM experience

Quota achievement

Pipeline management

Technology sales

Tools

Salesforce

Job description

Salesforce is seeking a Service Cloud Account Executive to partner with commercial and enterprise customers across New Zealand, solving service and contact centre challenges with Salesforce and Agentforce. You will carry quota for Service Cloud and hunt for new business within a named account set.

This role requires strong consultative selling, a proven quota track record, and SaaS experience. You will manage end-to-end sales cycles and contribute to a high-growth, inclusive Ohana culture in