Service Administrator - Maternity & Midwifery Service

Health New Zealand | Te Whatu Ora; Dunedin; Presencial; NZD 73.000 - 77.000; Jornada completa

Descripción de la vacante

Health New Zealand | Te Whatu Ora in Dunedin is seeking a Service Administrator for the Maternity & Midwifery Service. You will provide confidential administrative support to the District Midwife Manager and team, manage diaries, coordinate inquiries, and assist with HR processes and data reporting.

You will help maintain staff records, process service-related admin, coordinate meetings, and support travel and training for staff, contributing to smooth service operation in Southern Region.

Formación

• Minimum NCEA Level 3 or equivalent.
• At least two years' administrative experience.
• Knowledge of office systems and procedures.
• Strong literacy and numeracy skills.
• Excellent computer skills (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Ability to build positive working relationships and work in a team.
• High level of discretion and privacy when handling confidential information.

Responsabilidades

• Provide confidential administrative support to the District Midwife Manager, including diary and meeting management.
• Coordinate daily requests and enquiries with internal and external stakeholders.
• Support recruitment, onboarding, interviews, staff appraisals and HR admin.
• Maintain staff records and support annual practising certificate renewals and other processes.
• Coordinate service communications, meetings, agendas and minutes.
• Maintain rosters and enter information into OneStaff and Time & Attendance systems.
• Arrange travel, training and service-related requirements for staff.
• Support data collection, reporting, and one-off projects.
• Process purchase orders, invoices and receipting through FPIM.
• Maintain policy and document control processes and up-to-date records.
• Respond to phone and email enquiries and provide day-to-day support.
• Provide cross-cover to other services during leave or busy periods.

Conocimientos

MS Word

MS Excel

MS Outlook

Communication

Teamwork

Privacy & discretion

Educación

NCEA Level 3 or equivalent

Herramientas

Office systems

Descripción del empleo

Service Administrator - Maternity & Midwifery Service

Service Administrator – Maternity & Midwifery Service

Dunedin

Permanent, Full Time

Salary Band $73,476 - $76,55, depending on experience

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the role

Are you an organised and proactive administrator who enjoys a varied role where your attention to detail and ability to build strong relationships can make a real difference?

We are looking for a Service Administrator to join our Maternity & Midwifery Service in Dunedin. This is a diverse and rewarding role providing high-quality administrative support to the District Midwife Manager and the wider Maternity & Midwifery team.

You will play an important role in keeping the service running smoothly, coordinating day-to-day administration, supporting staff and ensuring information, records and processes are managed accurately and efficiently.

The role includes:

• Providing confidential administrative support to the District Midwife Manager, including diary and meeting management.
• Coordinating daily requests and enquiries with internal and external stakeholders.
• Supporting recruitment, onboarding, interviews, staff appraisals and other HR-related administration.
• Maintaining staff records and supporting processes such as annual practising certificate renewals, study applications and performance documentation.
• Coordinating service communications, meetings, agendas and minutes.
• Maintaining service rosters and entering information into OneStaff and Time & Attendance systems.
• Arranging travel, training and other service-related requirements for Maternity & Midwifery staff.
• Supporting data collection, reporting, presentations and one-off projects.
• Processing purchase orders, invoices and receipting through FPIM.
• Maintaining policy and document control processes and ensuring records are kept up to date.
• Responding to phone and email enquiries and providing day-to-day administrative support to the service.
• Providing administrative cross-cover to other services during periods of leave, illness or increased workload.

This is an excellent opportunity for an experienced administrator who enjoys variety, takes pride in delivering accurate work and wants to contribute to a service that supports maternity and midwifery care across Southern.

About the Team/Location

The Maternity & Midwifery Service is part of the Medicine, Women's and Children's Directorate. You will work closely with the District Midwife Manager, midwifery leadership and a wide range of Health New Zealand staff and external stakeholders.

The role offers the opportunity to work within a supportive professional environment where your organisational skills and contribution will directly support the effective operation of the service.

About you

If you are an organised, adaptable and confident administrator who enjoys working with people and managing a varied workload, we would love to hear from you.

To be successful in this role, you will have:

• Minimum NCEA Level 3 or equivalent.
• At least two years' administrative experience.
• Knowledge of office systems and procedures.
• Strong literacy and numeracy skills.
• Excellent computer skills, including Microsoft Word, Excel and Outlook.
• Excellent verbal and written communication skills.
• The ability to build positive working relationships and contribute effectively as part of a team.
• Strong personal initiative and the ability to work independently.
• A high level of discretion and respect for privacy when handling confidential information.
• The ability to manage competing priorities and work accurately within required timeframes.
• An understanding of and commitment to Te Tiriti o Waitangi in practice.
• Experience or knowledge of the health sector would be advantageous.
• Previous experience with clinical information systems would also be advantageous.

You will bring professionalism, integrity, sound judgement and a strong commitment to delivering results. You will also be adaptable, collaborative and committed to continuous improvement.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community.

We welcome applications from our diverse Māori, Pacific, disabled and rainbow communities.