Service Administrator - Maternity & Midwifery Service

Marketplace; Dunedin; Hybrid; NZD 73,000 - 77,000; Full time

Job summary

Health New Zealand - Te Whatu Ora Southern in Dunedin is seeking a Service Administrator for the Maternity & Midwifery Service. This permanent full-time role provides confidential admin support to the District Midwife Manager and the team, coordinating diary, meetings, HR admin and service communications.

You will maintain staff records, rosters, and assist with recruitment, travel arrangements, and data reporting, using OneStaff and FPIM/Time & Attendance systems.

Qualifications

• Minimum NCEA Level 3 or equivalent.
• At least two years' administrative experience.
• Knowledge of office systems and procedures.
• Strong literacy and numeracy skills.
• Excellent computer skills including Word, Excel and Outlook.
• Strong verbal and written communication skills.

Responsibilities

• Provide confidential administrative support to the District Midwife Manager including diary and meeting management.
• Coordinate daily requests and enquiries with internal and external stakeholders.
• Support recruitment, onboarding, interviews, staff appraisals and other HR-related administration.
• Maintain staff records and supporting processes such as annual practising certificate renewals, study applications and performance documentation.
• Coordinate service communications, meetings, agendas and minutes.
• Maintain service rosters and entering information into OneStaff and Time & Attendance systems.
• Arrange travel, training and other service-related requirements for Maternity & Midwifery staff.
• Support data collection, reporting, presentations and one-off projects.
• Process purchase orders, invoices and receipting through FPIM.
• Maintain policy and document control processes and ensuring records are up to date.
• Respond to phone and email enquiries and provide day-to-day administrative support to the service.
• Provide administrative cross-cover to other services during periods of leave, illness or increased workload.

Skills

Admin experience

Diary management

HR administration

Communication skills

Time management

Privacy & confidentiality

Microsoft Word

Excel

Outlook

Education

NCEA Level 3 or equivalent

Tools

OneStaff

Time & Attendance

FPIM

Job description

# Service Administrator - Maternity & Midwifery Service at Health New Zealand - Te Whatu Ora Southern, Otago## Mō tēnei tūranga mahi | About this role**Service Administrator – Maternity & Midwifery Service****Dunedin****Permanent, Full Time****Salary Band $****73,476 - $76,55, depending on experience**Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.**About the role**Are you an organised and proactive administrator who enjoys a varied role where your attention to detail and ability to build strong relationships can make a real difference?We are looking for a **Service Administrator** to join our Maternity & Midwifery Service in Dunedin. This is a diverse and rewarding role providing high-quality administrative support to the District Midwife Manager and the wider Maternity & Midwifery team.You will play an important role in keeping the service running smoothly, coordinating day-to-day administration, supporting staff and ensuring information, records and processes are managed accurately and efficiently.**The role includes:*** Providing confidential administrative support to the District Midwife Manager, including diary and meeting management.* Coordinating daily requests and enquiries with internal and external stakeholders.* Supporting recruitment, onboarding, interviews, staff appraisals and other HR-related administration.* Maintaining staff records and supporting processes such as annual practising certificate renewals, study applications and performance documentation.* Coordinating service communications, meetings, agendas and minutes.* Maintaining service rosters and entering information into OneStaff and Time & Attendance systems.* Arranging travel, training and other service-related requirements for Maternity & Midwifery staff.* Supporting data collection, reporting, presentations and one-off projects.* Processing purchase orders, invoices and receipting through FPIM.* Maintaining policy and document control processes and ensuring records are kept up to date.* Responding to phone and email enquiries and providing day-to-day administrative support to the service.* Providing administrative cross-cover to other services during periods of leave, illness or increased workload.This is an excellent opportunity for an experienced administrator who enjoys variety, takes pride in delivering accurate work and wants to contribute to a service that supports maternity and midwifery care across Southern.**About the Team/Location**The Maternity & Midwifery Service is part of the Medicine, Women's and Children's Directorate. You will work closely with the District Midwife Manager, midwifery leadership and a wide range of Health New Zealand staff and external stakeholders.The role offers the opportunity to work within a supportive professional environment where your organisational skills and contribution will directly support the effective operation of the service.**About you**If you are an organised, adaptable and confident administrator who enjoys working with people and managing a varied workload, we would love to hear from you.**To be successful in this role, you will have:*** Minimum NCEA Level 3 or equivalent.* At least two years' administrative experience.* Knowledge of office systems and procedures.* Strong literacy and numeracy skills.* Excellent computer skills, including Microsoft Word, Excel and Outlook.* Excellent verbal and written communication skills.* The ability to build positive working relationships and contribute effectively as part of a team.* Strong personal initiative and the ability to work independently.* A high level of discretion and respect for privacy when handling confidential information.* The ability to manage competing priorities and work accurately within required timeframes.* An understanding of and commitment to Te Tiriti o Waitangi in practice.* Experience or knowledge of the health sector would be advantageous.* Previous experience with clinical information systems would also be advantageous.You will bring professionalism, integrity, sound judgement and a strong commitment to delivering results. You will also be adaptable, collaborative and committed to continuous improvement.**Working at Health New Zealand**Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community.We welcome applications from our diverse Māori, Pacific, disabled and rainbow communities.**How to Apply**To apply please click **“apply now.”** All applications must be submitted through our online career's portal by **Tuesday 16 November 2026.**We will review applications as received and may proceed with the recruitment process before the closing date of this advert.## Ngā taipitopito tūranga mahi | Job details| | || --- | --- || Employer: | Health New Zealand - Te Whatu Ora Southern || Location: | Otago || Position type: | Permanent Full time || Category: | Administration || Date listed: | 02-Nov-2026 || Salary range: | N/A || Closing date: | 16-Nov-2026 || Reference: | 5647 || Attachment: | 2026-10-30\\_Dunedin\\_Administration\\_Maternity\\_Midwifery\\_Service\\_Administrator\\_PD\\_Banded\\_4A.pdf (PDF, 200KB)Job Description || File links: | || Website: | |Note: You may be redirected to the employer's careers website.