Primary Maternity Care Team Administrator

Te Whatu Ora - Health New Zealand; Queenstown; On-site; NZD 73,000 - 77,000; Part time

Job summary

Health New Zealand | Te Whatu Ora - Southern invites applications for the Primary Maternity Care Team Administrator based in Queenstown. The role provides flexible administrative support to the Maternity Service, with data entry, filing and coordination across team members to ensure patient requirements are met.

You will work with midwives, nurses and clinical staff, ensuring timely administration and confidential handling of information.

Qualifications

• At least two years previous administration experience.
• Ability to work autonomously and collaboratively with professionals.
• Excellent time management, interpersonal and organisational skills.
• Adaptable, flexible and solution focused.
• Ability to handle confidential information professionally.

Responsibilities

• Coordinate appointments and treatments with clinical teams while meeting patient requirements.
• Provide warm, respectful, professional contact for patients, whānau and visitors.
• Keep reception and waiting areas welcoming and safe, escalate issues as needed.
• Provide confidential admin support to the Midwife Manager.
• Receive and process referrals via electronic systems, email and mail within agreed timeframes.
• Prepare agendas and take minutes as directed by the Midwife Manager; communicate information clearly.
• Register newborn details on the National Health Identifier system within service expectations.

Skills

Communication skills

Team player

Time management

Job description

Primary Maternity Care Team Administrator

Primary Maternity Care Team Administrator

• Queenstown Hospital, Part time 0.6 FTE
• Salary band between $73,476 -$76,551 per annum pro rata
• Hours worked over 4 days between 8:30am - 3:00pm

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

The Primary Care Team Administrator helps keep the Queenstown Lakes Maternity Service running smoothly by providing flexible administration support. The role involves data entry, filing and other administrative tasks. This role will work closely with other administrators, midwives, nurses and clinical teams to make sure the Maternity ward runs smoothly, and all patient requirements are met.

Tasks include but are not limited to:

• Work closely with other administrators and clinical teams to make sure appointments and treatments are scheduled and all patient requirements are met
• Ensure patients, whānau and visitors experience a warm, respectful and professional contact from the service, guided by the mātāpono
• Ensure reception and waiting areas are welcoming, clinically and culturally safe and well-presented, with information, signage or environmental issues escalated as needed
• Provide timely and accurate confidential administration support is provided to the Midwife Manager
• Referrals for the Maternity Service are received via Southern electronic systems, email, and mail and processed daily withing agreed timeframes.
• Prepare agendas and minutes are taken and distributed as directed by the Midwife Manager, ensuring correct information is communicated effectively and efficiently
• Ensure newborn babies have their details registered on the National Health Identifier system within service expectations.

About the Team/Service/ Location

Health New Zealand – Te Whatu Ora - Southern has the largest geographical coverage of all the New Zealand regions, providing services to 350,000 people in diverse communities. We take pride in all the services we provide, and our aim is to improve, promote and protect the health of our region. We believe that our dedicated and passionate staff are a significant driving force behind the achievement of these standards, and we need more like-minded people to help us continue providing for our community.

About you

We are looking for a team player with excellent communication skills and the ability to deal with a variety of people and tasks. You'll have a positive outlook, excellent relationship management skills and function well under the pressure that often occurs in a health environment.

To succeed in this role, you will have:

• At least two years previous administration experience
• Demonstrated ability to work both autonomously and collaboratively with other professionals
• Excellent time management, interpersonal and organisational skills
• The ability to be adaptable, flexible and solution focused
• The ability to handle confidential information in a sensitive and professional manner

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Job details

Job Reference:

Job Reference: 238816

Location:

South Island - Otago - Queenstown

Job type:

Expertise:

Non-clinical - Administration - All values