Senior Multi-Store Retail Leader | Drive Sales & People

Mitre 10; Christchurch; Hybrid; NZD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive remuneration package

Job summary

AEC Hardware, operating Mitre 10 MEGA Ferrymead and Mitre 10 MEGA Prestons, is seeking a Group Retail Manager to lead customer experiences, retail performance, profitability and leadership capability across both stores. Reporting to the CEO, you will be on the retail floor, coaching Zone Leaders and Team Leaders, and ensuring standards are consistently achieved.

This is not a traditional role; it requires visible leadership and the ability to build an inclusive culture that delivers sales,

Qualifications

• Experience leading multi-site retail operations.
• Strong commercial acumen with ability to drive sales and profitability.
• Hands-on leadership on the retail floor.
• Proven track record of developing leaders.

Responsibilities

• Lead two Mitre 10 MEGA stores across Ferrymead and Prestons.
• Drive customer experience standards and service excellence.
• Implement operating standards, routines and accountability.
• Manage labour productivity and wage budgets.
• Coach and develop Team Leaders to achieve strong results.
• Identify growth, margin, and productivity opportunities.
• Collaborate with Inventory, Merchandising and Marketing to execute strategies.
• Address underperformance and support succession planning.

Job description

AEC Hardware, operating Mitre 10 MEGA Ferrymead and Mitre 10 MEGA Prestons, is seeking a Group Retail Manager to lead customer experiences, retail performance, profitability and leadership capability across both stores. Reporting to the CEO, you will be on the retail floor, coaching Zone Leaders and Team Leaders, and ensuring standards are consistently achieved.

This is not a traditional role; it requires visible leadership and the ability to build an inclusive culture that delivers sales,