Senior Catering Supervisor

Placements24; Queenstown; In loco; NZD 65.000 - 85.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical aid contributions

Provident fund

Meal subsidies

Training & development

Stable company growth

Descrizione del lavoro

Placements24 is seeking a Senior Catering Supervisor to oversee catering operations in Queenstown. The role involves leading a team, managing inventory, and ensuring top-quality service for events from corporate functions to private parties.

A hands-on, proactive approach is essential to maintain presentation and hospitality standards. The ideal candidate will have 3+ years in a supervisory role within catering, strong leadership and customer service skills, and the ability to work evenings,

Competenze

• Minimum of 3 years of experience in a supervisory or leadership role within catering or hospitality.
• Solid understanding of food and beverage operations, service standards and event execution.
• Knowledge of health, safety and hygiene regulations.
• Strong leadership and team supervision skills.
• Excellent customer service and communication abilities.
• Ability to work under pressure and manage time efficiently.
• Flexibility to work irregular hours, including evenings, weekends and holidays.
• Positive attitude and strong work ethic.
• Ability to stand for extended periods and lift moderately heavy items.
• Basic computer skills for record-keeping and communication.

Mansioni

• Supervise and coordinate catering staff during event setup, service and breakdown.
• Ensure catering services are delivered efficiently, professionally and to standards.
• Monitor food and beverage quality, presentation and temperature.
• Assist with inventory management, stock rotation and ordering of supplies.
• Ensure compliance with health, safety and hygiene regulations.
• Train and mentor staff on service standards and procedures.
• Manage client requests and address issues or complaints promptly.
• Conduct pre-event briefings with staff to define roles and responsibilities.
• Maintain cleanliness and organization of catering equipment and service areas.
• Assist the Catering Manager with administrative tasks as needed.

Conoscenze

Leadership

Customer service

Event coordination

Strumenti

Record-keeping software

Descrizione del lavoro

About the Role

Our client, a reputable hospitality provider serving the **Eastern Cape**, is seeking a dedicated and experienced Senior Catering Supervisor to oversee their catering operations in **Queenstown**. This role is critical for ensuring the smooth execution of catering services for various events, including corporate functions, private parties, and community gatherings. The ideal candidate will possess strong leadership skills, a keen eye for detail, and a thorough understanding of food service operations, hygiene standards, and customer service excellence. You will be responsible for leading a team of catering staff, managing inventory, ensuring food quality, and directly supervising service delivery to guarantee client satisfaction. This is a hands-on position that offers the opportunity to make a significant impact within the **Queenstown** community and contribute to the company's reputation for quality service. You will play a key role in training staff, maintaining operational efficiency, and upholding the highest standards of presentation and hospitality. The position requires dedication and a proactive approach to problem-solving.

Key Responsibilities

• Supervise and coordinate the activities of catering staff during event setup, service, and breakdown.
• Ensure all catering services are delivered efficiently, professionally, and in accordance with company standards.
• Monitor food and beverage quality, presentation, and temperature.
• Assist with inventory management, stock rotation, and ordering of supplies.
• Ensure compliance with all health, safety, and hygiene regulations in the preparation and service areas.
• Train and mentor new and existing catering staff on service standards and procedures.
• Manage client requests and address any issues or complaints promptly and effectively.
• Conduct pre-event briefings with staff to ensure clarity on roles and responsibilities.
• Maintain cleanliness and organization of catering equipment and service areas.
• Assist the Catering Manager with administrative tasks as needed.

Requirements

• Minimum of 3 years of experience in a supervisory or leadership role within the catering or hospitality industry.
• Solid understanding of food and beverage operations, service standards, and event execution.
• Knowledge of health, safety, and hygiene regulations is essential.
• Strong leadership and team supervision skills.
• Excellent customer service and communication abilities.
• Ability to work effectively under pressure and manage time efficiently.
• Flexibility to work irregular hours, including evenings, weekends, and public holidays.
• A positive attitude and a strong work ethic.
• Ability to stand for extended periods and lift moderately heavy items.
• Basic computer skills for record-keeping and communication.

Benefits

Our client offers a competitive hourly wage or annual salary, commensurate with experience, and potential for overtime pay. Benefits include contributions towards a medical aid plan and a provident fund. Opportunities for training and development within the company are available. Employees also benefit from subsidized meals during shifts and a supportive work environment. This role provides the satisfaction of contributing to successful events within the **Queenstown** area and offers a stable position within a growing organization. You will be part of a team that values hard work and commitment.