Catering Operations Supervisor

Placements24; Queenstown; On-site; NZD 25,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Friendly team

Job summary

Placements24 is seeking a Catering Operations Supervisor in Queenstown to oversee day-to-day catering activities and lead service staff during events. You will coordinate setup, service, and breakdown, while ensuring top quality, safety, and client satisfaction across fast-paced events.

Ideal candidates have 2–3 years in supervisory roles within catering or hospitality, with strong leadership, organizational, and food safety knowledge.

Qualifications

• 2-3 years supervisory experience in catering or hospitality.
• Ability to lead and motivate a team.
• Strong organizational and time management skills.
• Knowledge of food safety and hygiene standards.
• Flexible schedule including evenings and weekends.

Responsibilities

• Supervise and direct catering staff during events, ensuring efficient and professional service.
• Coordinate event setup, service, and breakdown, ensuring all details are executed according to plan.
• Manage inventory of catering supplies and equipment, ensuring adequate stock levels.
• Train new staff members on service standards, food safety, and company procedures.
• Monitor food and beverage quality and presentation during service.
• Address client and guest concerns promptly and professionally during events.
• Ensure adherence to health, safety, and sanitation regulations in all catering activities.
• Assist in scheduling staff for various events and operational needs.
• Conduct pre-event briefings with the team to review event details and responsibilities.
• Maintain cleanliness and organization of service areas and equipment.
• Contribute to operational efficiency and identify areas for service improvement.

Skills

Staff supervision

Team leadership

Event coordination

Service standards

Food safety

Inventory management

Communication

Problem solving

Job description

About the Role

Our client, a reputable catering service operating in the Queenstown, Eastern Cape area, is seeking a dedicated and proactive Catering Operations Supervisor to oversee day-to-day operations and ensure the highest standards of service delivery. This role is crucial for managing the catering team, coordinating event logistics, and maintaining client satisfaction. The Supervisor will be responsible for leading service staff, ensuring smooth execution of events, and upholding quality and safety standards. The ideal candidate will have strong organizational skills, excellent leadership abilities, and a keen eye for detail in a fast-paced environment. This is an excellent opportunity for an experienced individual to take on more responsibility and contribute to the success of a well-regarded local catering business.

Key Responsibilities

• Supervise and direct catering staff during events, ensuring efficient and professional service.
• Coordinate event setup, service, and breakdown, ensuring all details are executed according to plan.
• Manage inventory of catering supplies and equipment, ensuring adequate stock levels.
• Train new staff members on service standards, food safety, and company procedures.
• Monitor food and beverage quality and presentation during service.
• Address client and guest concerns promptly and professionally during events.
• Ensure adherence to health, safety, and sanitation regulations in all catering activities.
• Assist in scheduling staff for various events and operational needs.
• Conduct pre-event briefings with the team to review event details and responsibilities.
• Maintain cleanliness and organization of service areas and equipment.
• Contribute to operational efficiency and identify areas for service improvement.

Requirements

• Minimum of 2-3 years of experience in a supervisory or team lead role within the catering or hospitality industry.
• Proven ability to manage and motivate a team.
• Strong understanding of event service procedures and banquet operations.
• Excellent organizational and time management skills.
• Good communication and interpersonal skills.
• Knowledge of food safety and hygiene standards.
• Ability to work flexible hours, including evenings, weekends, and public holidays.
• Problem-solving skills and the ability to handle pressure effectively.
• A positive attitude and a commitment to providing excellent customer service.
• Must be physically capable of standing for long periods and lifting moderate weight.

Benefits

Our client offers a competitive salary commensurate with experience, along with the opportunity to develop your supervisory skills in a growing local business in Queenstown . You will be part of a friendly and supportive team, with the chance to gain valuable experience in managing diverse catering events. This role provides a pathway for career advancement within the company.