Senior Account Manager — Global SaaS Growth & Renewals

Xtracta; Auckland; Híbrido; NZD 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

KiwiSaver

Hybrid office (Penrose) 4 days a week

Travel and kilometre allowance

Descripción de la vacante

Xtracta is a New Zealand software company based in Auckland. The Senior Account Manager will own and grow relationships with software partners and customers across New Zealand, Australia, North America, Europe and South Africa.

You’ll manage about 100 accounts, lead renewals and price negotiations, and grow the business through new use cases and volume. You’ll collaborate with product and engineering teams to deliver value to customers worldwide.

Formación

• 5+ years in account management, ideally in SaaS or technology.
• Experience running a book of 50+ accounts with a tiered contact rhythm.
• Proven renewals and price/contract negotiation experience.
• Experience with partners, resellers or ISVs as well as direct customers.
• Comfort with senior stakeholders across multiple time zones.

Responsabilidades

• Own a portfolio of around 100 accounts, tiered so the largest get the most attention.
• Lead renewals and commercial reviews, building the value case before every conversation.
• Grow accounts through new use cases, document types and volume.
• Work with partners who build Xtracta into their own software to help them sell more.
• Bring customer needs to our product team, and the right experts to every customer conversation.

Conocimientos

Account management

SaaS experience

Negotiation

Renewals

Cross-timezone communication

Descripción del empleo

Xtracta is a New Zealand software company based in Auckland. The Senior Account Manager will own and grow relationships with software partners and customers across New Zealand, Australia, North America, Europe and South Africa.

You’ll manage about 100 accounts, lead renewals and price negotiations, and grow the business through new use cases and volume. You’ll collaborate with product and engineering teams to deliver value to customers worldwide.