Senior Account Manager: Your Partner to High-Value Clients

Builderscrack; Christchurch; On-site; NZD 70,000 - 110,000; Full time

Benefits offered by this job

CBD office near Hagley Park

Supportive culture

Opportunities to grow and impact

Regular team events & birthday leave

Job summary

Builderscrack is growing its Christchurch-based sales team. As Senior Account Manager, you will be the dedicated contact for a portfolio of high-value clients, delivering tailored advertising solutions and proactive service.

You’ll be the voice of the client, coordinating with Product and Marketing to maximize campaign success. You'll drive retention, renewals and growth, making frequent outbound calls and building strong relationships across the client base, while collaborating with teammates

Qualifications

• Experience in a phone-based sales role with targets.
• Proven ability to meet daily, weekly and monthly KPIs.
• Strong relationship-building with clients.
• Able to collaborate with Product and Marketing teams.

Responsibilities

• Meet and exceed daily, weekly and monthly KPI targets.
• Make 60–80 calls per day, outbound and inbound.
• Manage and grow a portfolio of accounts including retention and upsell.
• Assist with onboarding and helping clients optimize their Builderscrack campaigns.
• Liaise with internal teams to ensure client needs are met and input into CRM.
• Provide insights to improve product and advertising offerings.

Skills

Phone-based sales

High volume calling

Account management

Relationship building

KPI achievement

Tools

HubSpot CRM

Job description

Builderscrack is growing its Christchurch-based sales team. As Senior Account Manager, you will be the dedicated contact for a portfolio of high-value clients, delivering tailored advertising solutions and proactive service.

You’ll be the voice of the client, coordinating with Product and Marketing to maximize campaign success. You'll drive retention, renewals and growth, making frequent outbound calls and building strong relationships across the client base, while collaborating with teammates