Scientific LIMS/ELN Business Analyst

Sapio Sciences; Gisborne; On-site; NZD 70,000 - 110,000; Full time

Job summary

Sapio Sciences is seeking a solution-focused life sciences BA/analyst to translate customer needs into actionable requirements and drive configuration of Sapio workflows. You will document processes, align with product teams, and train users while managing external stakeholders and workshops.

You’ll work with Sapio’s platform to deliver scalable, configurable lab informatics solutions for clients worldwide, ensuring quality and timely delivery in a collaborative environment.

Qualifications

• Experience with LIMS or ELN software.
• Life sciences experience in a lab setting.
• BS/BA degree or equivalent in Life Science.
• Lean Six Sigma qualification.
• Working knowledge of JIRA and Confluence.
• Experience managing external stakeholders including strong communication skills.
• Experience leading external client workshops.
• Proven organizational skills with attention to detail.

Responsibilities

• Interpret customer requests and translate them into functional requirements.
• Document business processes and workflows (as is / to be) using swim lane diagrams.
• Identify customer success criteria and ensure they are tracked and measured.
• Maintain thorough knowledge of Sapio Sciences product portfolio and configurations.
• Provide end-user training on customized solutions to meet customer goals.
• Configure workflows/experiments in the Sapio Platform or create wireframe mockups.
• Document, communicate, and explain technical material clearly.
• Perform root cause analysis and facilitate solution delivery.
• Work independently to produce high-quality results with minimal supervision.

Skills

LIMS/ELN experience

Life sciences background

Stakeholder management

Strong communication

Project coordination

Education

BS/BA Life Science

Tools

JIRA

Confluence

Job description

Sapio Sciences is seeking a solution-focused life sciences BA/analyst to translate customer needs into actionable requirements and drive configuration of Sapio workflows. You will document processes, align with product teams, and train users while managing external stakeholders and workshops.

You’ll work with Sapio’s platform to deliver scalable, configurable lab informatics solutions for clients worldwide, ensuring quality and timely delivery in a collaborative environment.