Sales Support Coordinator (Electrical/HVAC/Solar) Part-Time

Bethany Hospice & Palliative Care; Bay of Plenty; Hybrid; NZD 41,000 - 48,000; Part time

Benefits offered by this job

Flexible hours

Supportive team

Career growth

Local company

Variety in work

Job summary

Hiko Electrical Services in Papamoa/Tauranga, Bay of Plenty, seeks a part-time Sales Support Coordinator to turn enquiries into booked jobs. You will manage inbound leads, assist project managers with quoting and administration, and help handover to operations across Electrical, HVAC and Solar teams.

A strong customer focus, superb organization, and familiarity with Microsoft 365 or similar systems are essential.

Qualifications

• Experience in electrical, HVAC, solar, or trades-based support roles.
• Excellent phone manner and customer focus.
• Highly organised with attention to detail and able to follow up leads.

Responsibilities

• Managing inbound leads and enquiries, and ensuring follow-ups
• Assisting the Project Managers with their quoting and administration
• Preparing and sending quote and estimate emails
• Converting enquiries into confirmed bookings
• Assisting with handover to operations for jobs across Electrical, HVAC & Solar teams
• Supporting our Managers with ongoing administration and coordination
• Keeping systems, jobs, and communication running smoothly

Skills

Customer service

Phone skills

Organised

Trades support

Tech-savvy

Tools

Microsoft 365

Xero

Fergus

Simpro

Job description

Hiko Electrical Services in Papamoa/Tauranga, Bay of Plenty, seeks a part-time Sales Support Coordinator to turn enquiries into booked jobs. You will manage inbound leads, assist project managers with quoting and administration, and help handover to operations across Electrical, HVAC and Solar teams.

A strong customer focus, superb organization, and familiarity with Microsoft 365 or similar systems are essential.