Sales Support Coordinator

Aotearoa New Zealand Association of Social Workers; Hamilton; On-site; NZD 60,000 - 65,000; Full time

Job summary

Global Velocity Group Ltd is seeking a proactive Sales Support Coordinator to assist the International Sales Manager and NZ Sales Team. The role involves keeping sales operations organized, coordinating calendars and reports, and maintaining CRM records to ensure excellent customer experiences.

You will liaise with suppliers, support cross-functional teams, and help with order administration. A strong eye for detail and a customer-first mindset are essential for success in this busy environment.

Qualifications

• Previous experience in sales support, administration, customer service, or a similar coordination role.
• Excellent organisational and time-management skills.
• The ability to prioritise multiple tasks and meet deadlines.
• Strong written and verbal communication skills.
• Confidence working with CRM systems and Microsoft Office applications.
• Apparel, uniform, retail, or product-based industry experience is advantageous but not essential.
• A positive attitude, willingness to learn, and desire to contribute to team success.

Responsibilities

• Provide day-to-day administrative and operational support to the International Sales Manager and Sales Team.
• Coordinate calendars, meetings, appointments, and sales team activities.
• Prepare and distribute weekly and monthly sales reports, forecasts, and performance updates.
• Maintain accurate customer records and sales data within our CRM system.
• Liaise with local suppliers including embroiderers, manufacturers, and service providers.
• Support communication and coordination across Sales, Marketing, Finance, and Logistics teams.
• Deliver outstanding customer service and assist with customer enquiries.
• Help manage sales documentation, quotations, and order administration.
• Provide additional logistics and operational support as required.
• Oversee and coordinate our local school sales, managing enquiries and customer relationships through our on-site showroom.

Skills

Sales support

Administration

CRM systems

Microsoft Office

Customer service

Job description

$60,000 – $65,000 per year depending on experience

Join a Leading Kiwi-Owned Apparel Brand in Growth Mode!

This is your chance to join a friendly, high-performing team where no two days are the same. If you're organised, proactive, customer-focused, and enjoy helping sales teams succeed, we'd love to hear from you.

About Us

Global Velocity Group Ltd is a proudly 100% New Zealand-owned and operated apparel business with more than 20 years of experience designing, manufacturing, and supplying high-quality technical clothing.

We work with some of New Zealand's largest corporates, schools, sporting organisations, and retailers through our portfolio of in-house brands and private-label services. As our business continues to grow, we remain committed to innovation, quality, exceptional service, and building long-term customer relationships.

About the Role

We are looking for an enthusiastic and highly organised Sales Support Coordinator to provide vital support to our International Sales Manager and wider New Zealand Sales Team.

This is a varied, fast-paced role where you'll play a key part in keeping our sales operations running smoothly while ensuring an exceptional experience for customers and internal stakeholders.

Key Responsibilities

Provide day-to-day administrative and operational support to the International Sales Manager and Sales Team

Coordinate calendars, meetings, appointments, and sales team activities

Prepare and distribute weekly and monthly sales reports, forecasts, and performance updates

Maintain accurate customer records and sales data within our CRM system

Liaise with local suppliers including embroiderers, manufacturers, and service providers

Support communication and coordination across Sales, Marketing, Finance, and Logistics teams

Deliver outstanding customer service and assist with customer enquiries

Help manage sales documentation, quotations, and order administration

Provide additional logistics and operational support as required

Oversee and coordinate our local school sales, managing enquiries and customer relationships through our on-site showroom

About You

You're a proactive self-starter who thrives in a busy environment and enjoys keeping everything organised and on track.

Ideally, You'll Bring:

Previous experience in sales support, administration, customer service, or a similar coordination role

Excellent organisational and time-management skills

The ability to prioritise multiple tasks and meet deadlines

Strong written and verbal communication skills

Confidence working with CRM systems and Microsoft Office applications

A customer-first mindset and strong relationship-building abilities

High attention to detail and accuracy

Apparel, uniform, retail, or product-based industry experience is advantageous but not essential

A positive attitude, willingness to learn, and desire to contribute to team success

Why Join Global Velocity?

At Global Velocity, we believe great people are the key to great results. When you join our team, you'll enjoy:

A fun, supportive, and collaborative workplace culture

A diverse and interesting role with plenty of variety

Opportunities to develop your skills and grow your career

Exposure to a broad customer base, from schools and sports organisations to major corporates

Working with a respected New Zealand-owned business with strong growth plans

A team that values initiative, fresh thinking, and continuous improvement

Ready to Apply?

If you're looking for a rewarding role where you can make a real impact and grow with a successful New Zealand business, we'd love to hear from you.