Sales Support Coordinator for Growth-Driven Team

Aotearoa New Zealand Association of Social Workers; Hamilton; On-site; NZD 60,000 - 65,000; Full time

Job summary

Global Velocity Group Ltd is seeking a proactive Sales Support Coordinator to assist the International Sales Manager and NZ Sales Team. The role involves keeping sales operations organized, coordinating calendars and reports, and maintaining CRM records to ensure excellent customer experiences.

You will liaise with suppliers, support cross-functional teams, and help with order administration. A strong eye for detail and a customer-first mindset are essential for success in this busy environment.

Qualifications

• Previous experience in sales support, administration, customer service, or a similar coordination role.
• Excellent organisational and time-management skills.
• The ability to prioritise multiple tasks and meet deadlines.
• Strong written and verbal communication skills.
• Confidence working with CRM systems and Microsoft Office applications.
• Apparel, uniform, retail, or product-based industry experience is advantageous but not essential.
• A positive attitude, willingness to learn, and desire to contribute to team success.

Responsibilities

• Provide day-to-day administrative and operational support to the International Sales Manager and Sales Team.
• Coordinate calendars, meetings, appointments, and sales team activities.
• Prepare and distribute weekly and monthly sales reports, forecasts, and performance updates.
• Maintain accurate customer records and sales data within our CRM system.
• Liaise with local suppliers including embroiderers, manufacturers, and service providers.
• Support communication and coordination across Sales, Marketing, Finance, and Logistics teams.
• Deliver outstanding customer service and assist with customer enquiries.
• Help manage sales documentation, quotations, and order administration.
• Provide additional logistics and operational support as required.
• Oversee and coordinate our local school sales, managing enquiries and customer relationships through our on-site showroom.

Skills

Sales support

Administration

CRM systems

Microsoft Office

Customer service

Job description

Global Velocity Group Ltd is seeking a proactive Sales Support Coordinator to assist the International Sales Manager and NZ Sales Team. The role involves keeping sales operations organized, coordinating calendars and reports, and maintaining CRM records to ensure excellent customer experiences.

You will liaise with suppliers, support cross-functional teams, and help with order administration. A strong eye for detail and a customer-first mindset are essential for success in this busy environment.