Sales Coordinator / Office Manager - Part Time

Ryan and Alexander Consultancy; Tauranga; On-site; NZD 34,000 - 48,000; Part time

Job summary

Showerman in Tauranga/Mount Maunganui is seeking an experienced Sales Coordinator and Office Manager for a part-time role. You’ll connect customers, Directors and the Operations Team, handling quotes, invoicing, and day-to-day admin to keep the business running smoothly.

The role includes managing customer inquiries, coordinating consultations, processing quotes, and maintaining financials in Xero and other systems while supporting the Directors.

Qualifications

• Experience in customer service, admin, sales coordination and accounts.
• Hands-on invoicing, accounts payable and accounts receivable.
• Trade/ construction experience would be highly regarded.
• Current unrestricted NZ driver licence.

Responsibilities

• Managing customer enquiries by phone and email.
• Coordinating consultations and gathering information for quotes.
• Preparing, sending and following up quotes.
• Processing accepted quotes and ensuring jobs are ready for handover.
• Preparing customer invoices and monitoring accounts receivable.
• Managing accounts payable and supplier payments for approval.
• Keeping Xero accurate, reconciled and up to date.
• Managing day-to-day office administration and support to Directors.
• Maintaining information across Simpro, Xero and other systems.
• Keeping the office and showroom well organised.
• Identifying ways to improve systems and processes.

Skills

Organisational skills

Attention to detail

Communication skills

Time management

Positive, proactive attitude

Tools

Xero

Simpro

Microsoft Office

Job description

Sales Coordinator / Office Manager - Part Time

At Showerman, we specialise in the supply and installation of premium shower products for residential and commercial clients. We’re a well-established, locally owned Tauranga business known for quality workmanship, strong relationships and a supportive team culture. We’re now looking for an experienced Sales Coordinator / Office Manager to become a key part of our team. This is a varied, hands‑on role combining sales coordination, customer service, accounts and office administration - and is very much the "glue" that helps keep the business running smoothly.

The Role

No two days will be quite the same. You’ll be the central point connecting customers, the Directors and our Operations Team, making sure the detail is right and nothing falls through the cracks.

• Managing customer enquiries by phone and email
• Coordinating customer consultations and gathering information for quotes
• Preparing, sending and following up quotes
• Processing accepted quotes and ensuring jobs are accurate and ready for handover
• Preparing customer invoices and monitoring accounts receivable
• Managing accounts payable and preparing supplier payments for approval
• Keeping Xero accurate, reconciled and up to date
• Managing the day-to-day administration and smooth running of the office
• Providing PA and administrative support to the Directors
• Maintaining accurate information across Simpro, Xero and other business systems
• Keeping the office and showroom looking professional and well organised
• Looking for ways to improve systems and processes and make things run even better.

At Showerman, we specialise in the supply and installation of premium shower products for residential and commercial clients. We’re a well-established, locally owned Tauranga business known for quality workmanship, strong relationships and a supportive team culture. We’re now looking for an experienced Sales Coordinator / Office Manager to become a key part of our team. This is a varied, hands-on role combining sales coordination, customer service, accounts and office administration - and is very much the "glue" that helps keep the business running smoothly.

The Role

No two days will be quite the same. You’ll be the central point connecting customers, the Directors and our Operations Team, making sure the detail is right and nothing falls through the cracks.

• Managing customer enquiries by phone and email
• Coordinating customer consultations and gathering information for quotes
• Preparing, sending and following up quotes
• Processing accepted quotes and ensuring jobs are accurate and ready for handover
• Preparing customer invoices and monitoring accounts receivable
• Managing accounts payable and preparing supplier payments for approval
• Keeping Xero accurate, reconciled and up to date
• Managing the day-to-day administration and smooth running of the office
• Providing PA and administrative support to the Directors
• Maintaining accurate information across Simpro, Xero and other business systems
• Keeping the office and showroom looking professional and well organised
• Looking for ways to improve systems and processes and make things run even better.

About You

You’ll be someone who genuinely enjoys taking ownership. You’re organised, switched on and comfortable juggling different priorities, while still making sure the details are right.

Ideally, you’ll bring:

• Previous experience in a similar role which encompasses customer service, admin, sales coordination and accounts
• Hands‑on experience with invoicing, accounts payable and accounts receivable
• Strong organisational and time‑management skills
• Excellent attention to detail and accuracy
• Confident written and verbal communication skills
• Strong Microsoft Office skills
• Experience with Xero
• Simpro experience would be a definite advantage
• Experience within a trade, construction or related industry would be highly regarded
• A current unrestricted NZ Driver Licence.

Just as importantly, you’ll be positive, friendly and approachable, with a genuine can‑do attitude. You’ll be proactive enough to see what needs doing and get onto it, calm when things get busy, and someone who follows tasks through to completion.

This is a great opportunity to join a successful local business where your contribution will be noticed and valued. You’ll work closely with the Directors and wider team, have plenty of variety in your day, and play an important role in delivering a great experience for Showerman customers.

The role is part‑time permanent, Monday to Friday, 9.00am-3.30pm, based in Mount Maunganui. Please note, you will need to be available to work during school holidays.

We’re looking for a role where you can take ownership, build relationships and be the person who keeps everything ticking along behind the scenes. This role is starting ASAP!