Office Manager

Solution Roofing Limited; Auckland; On-site; NZD 80,000 - 100,000; Full time

Benefits offered by this job

KiwiSaver

Modern tools and systems that actually

Small, direct team

Career development as the business

Ponsonby offices

Flexible hours

Job summary

Solution Roofing Limited, based at our Ponsonby offices in Auckland, is seeking an experienced Office Administrator/Coordinator. You will own job setup, client communication, safety planning, invoicing and payroll coordination in a small, growing team.

The role emphasizes accuracy, organisation and proactive problem-solving, working with modern tools and direct collaboration with our Head of Sales and on-site teams. Flexible hours can be discussed.

Qualifications

• Proven experience in office administration or office management (minimum 3 years).
• Strong organisational skills and sharp attention to detail.
• Confidence with technology and systems. We use Fergus, Slack, Google Workspace, Xero, and Safety Culture.

Responsibilities

• Coordinate new jobs across all systems once contracts are signed and keep clients informed throughout the project.
• Prepare site-specific safety plans (SSSP/SWMS) and manage logistics such as waste removal and deliveries.
• Process warranties, compliance documentation, invoicing and support payroll in coordination with branch managers.

Skills

Office administration

Organizational skills

Technology proficiency

Communication

Tools

Fergus

Slack

Google Workspace

Xero

Safety Culture

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Solution Roofing Limited – Auckland, North Island

Solution Roofing is a premium reroofing company with branches in Auckland, Hamilton and Wellington. This role is based at our Ponsonby offices.

We deliver reroofs and repair services for homeowners and commercial owners. We’re not a typical roofing company. We’ve invested in modern systems (Fergus, Slack, Google Workspace, Safety Culture and our own in-house enterprise solution). We’re growing, we’re profitable, and we’re building a brand that clients actively seek out. We need someone who can match that standard in an administrative role.

What you’ll own

This is a role with real ownership. You’ll be involved with the following:

Job Setup & Customer Communication

• Kick off new jobs across all systems once contracts are signed (Slack, Fergus, ops dashboard, Safety Culture)
• Own formal customer updates throughout the project — you’re the voice keeping clients informed and confident
• Coordinate logistics: skip bin bookings, waste removal, and supplier deliveries
• Prepare site-specific safety plans (SSSP/SWMS) for each project
• Support the Branch Manager with material ordering, scaffolding coordination, and scheduling

Project Close-Out & Compliance

• Process manufacturer warranties and compliance documentation on completion
• Manage final invoicing and actively follow up on payments
• Ensure every job file is complete, accurate, and audit-ready

Finance & Payroll

• Prepare and send progress and final invoices
• Run payroll in coordination with the branch managers (timesheet review, processing)
• Support day-to-day financial administration and bookkeeping

Office & Coordination

• Be the central coordination point between our Head of Sales, Branch Manager, and on-site teams
• Keep systems, files, and processes organised and current
• Pick up whatever else needs doing — in a small, growing business, flexibility matters

About you

You’re the kind of person who runs a tight ship. You don’t wait to be told what needs doing. You see the issues in advance, you prioritise and you get it done. You take pride in accuracy, follow-through, and keeping things organised when everything around you is moving.

What we need

• Proven experience in office administration or office management (minimum 3 years)
• Strong organisational skills and sharp attention to detail
• Confidence with technology and systems. We use Fergus, Slack, Google Workspace, Xero, and Safety Culture
• Excellent written communication. You’ll be the initial point of contact for our clients
• Ability to juggle multiple live projects without dropping anything
• A proactive mindset. You solve problems, not just flag them

Highly valued

• Experience in construction, trades, or building industry administration
• Familiarity with health and safety documentation
• Experience with invoicing, payroll processing, or bookkeeping (Xero preferred)
• Understanding of the Construction Contracts Act or building compliance requirements
• Experience with job management software (Fergus, Tradify, Buildxact, or similar)

What we offer

• $80,000–$100,000salary depending on experience, plus KiwiSaver
• Modern tools and systems that actually work
• A small, direct team where your contribution is visible and valued
• Career development as the business grows — this role will grow with the right person
• Modern Ponsonby offices
• A degree of flexibility on hours for the right candidate