Sales Coordinator

NetYourJob; North Shore; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Phone and laptop provided

Annual uniform allowance

Staff purchasing - cost + 10%

Wellness allowance of $300 incl. GST

Onsite assigned parking

Job summary

Active Safety is seeking a Sales Coordinator to join our Rosedale hub, supporting our nationwide sales team. You will own customer orders from intake to delivery, coordinate with suppliers and internal teams, and ensure accuracy across CRM and ERP systems.

A strong eye for detail and solid organisation will help you thrive in a busy environment. Ideally you have experience in sales administration, order processing, customer service or product-based operations.

Qualifications

• Experience in sales administration, order processing, customer service or product-based operations.
• Strong administration and organisational skills with meticulous attention to detail.
• Ability to manage multiple priorities in a busy environment.

Responsibilities

• Process and approve customer sales orders through NetSuite.
• Monitor stock, backorders and order progress; update Account Managers.
• Coordinate with suppliers, Procurement and Distribution for availability and alternatives.
• Create quotes, pricing proposals and other sales documents.
• Coordinate customer sign-off and purchase orders for print/embroidery requirements.
• Maintain accurate customer records, pricing and review dates in CRM.
• Provide order tracking information and respond to inquiries by phone and email.
• Support Retail and Warehouse teams when needed.

Skills

Administration

Attention to detail

Order management

CRM/ERP (NetSuite)

Excel

Tools

NetSuite

CRM software

Microsoft Office

Job description

Jora New Zealand will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Rosedale, Full Time, Customer Service/Sales Support
Please Quote Reference Number 18288

• Love organisation? Keep our sales team moving!
• Take ownership of orders, customers and sales support
• Join an established Kiwi business and make a real impact

Active Safety is a 100% Kiwi-owned and operated business supplying safety gear and uniforms to customers across New Zealand. We're well established, growing, and passionate about delivering the right products with genuine care, accuracy and speed.

We're looking for a Sales Coordinator to join our Hub team in Rosedale and provide essential support to our nationwide sales team.

This is a busy, varied role where organisation, accuracy and follow-through are everything. You'll take ownership of customer orders, coordinate with suppliers and internal teams, keep Account Managers informed and make sure the details are right from order through to delivery.

This will involve:

• Accurately processing and approving customer sales orders through NetSuite.
• Monitoring stock availability, backorders and order progress, keeping Account Managers updated.
• Liaising with suppliers, Procurement and our Distribution Centre regarding product availability and alternatives.
• Creating quotes, pricing proposals, RFP documentation and other sales documents.
• Coordinating customer sign-off and purchase orders for print and embroidery requirements.
• Sourcing and managing supplier samples.
• Maintaining accurate customer information, contract pricing and review dates in our CRM.
• Coordinating car stock transfers and providing order tracking information.
• Responding to customer and Account Manager enquiries by phone and email.
• Providing phone and email cover across the wider Hub team when required.
• Supporting our Retail and Warehouse teams when needed.
• Looking for opportunities to improve processes and make things work better.

This is a full time role working Monday-Friday, 40 hours per week, between 7:30am-5:00pm.

About you

Our ideal candidate will be someone who loves getting the details right and takes pride in keeping things organised.

You'll ideally have experience in sales administration, order processing, customer service or product-based operations, and be comfortable managing multiple priorities in a busy environment.

We're looking for someone who:

• Has strong administration and organisational skills.
• Has exceptional attention to detail - accuracy is critical in this role.
• Can keep track of multiple orders, deadlines and moving parts.
• Thinks on their feet and can quickly find practical solutions.
• Is confident using computers and enjoys learning new systems.
• Has experience with CRM or ERP systems - NetSuite experience would be advantageous.
• Is comfortable using Excel and other Microsoft Office tools.
• Communicates clearly and confidently by phone and email.
• Works well as part of a close-knit, collaborative team.
• Is conscientious, proactive and genuinely wants to do a great job.
• Ideally has worked with physical products rather than purely service-based customers.

Why Active Safety?

You'll be joining a solid, established Kiwi business and a friendly Hub team that plays a central role in keeping the wider business moving.

We're busy, collaborative and practical, and no two days are exactly the same. Your work will have a direct impact on our customers, suppliers and nationwide sales team.

You'll also enjoy:

• Company phone and laptop
• Annual uniform allowance
• Staff purchasing - cost + 10%
• Wellness allowance of $300 incl. GST per financial year to put towards an activity that supports your wellbeing
• Onsite assigned parking

If you're an organised, detail-focused administrator who enjoys being the person everyone can rely on to keep orders, information and people moving, we'd love to hear from you.