Sales Consultant

Expandable Homes; Pukekohe; On-site; NZD 60,000 - 80,000; Full time

Job summary

Expandable Homes in New Zealand is seeking a sales-focused individual to manage customer enquiries from initial contact through to sale. You will ensure customers receive professional, helpful, and accurate information about modular unit solutions and assist with on-site visits and demonstrations.

You will handle enquiries via phone, online and walk-ins, coordinate appointments, and help identify solutions that meet customer needs while keeping the site organized and presentable for visitors.

Qualifications

• Experience in sales, business development or customer service.
• Construction industry experience (optional).
• Excellent communication and interpersonal skills.
• Confidence in face-to-face, phone and email沟通.
• Consultative sales approach to identify customer needs.
• Strong follow-up and ability to manage multiple enquiries.

Responsibilities

• Welcome customers and conduct on-site product demonstrations.
• Explain product features, configurations, applications and options.
• Understand customer requirements and recommend suitable modular unit solutions.
• Respond to phone, online and walk-in sales enquiries.
• Follow up leads and maintain regular communication with prospective customers.
• Prepare or assist with quotations, sales information and customer documentation.
• Maintain accurate records of enquiries, customer discussions and sales progress.
• Build and maintain positive relationships with customers and prospective clients.
• Proactively identify and develop new sales opportunities.
• Coordinate customer appointments and site visits.

Skills

Strong communication

Interpersonal skills

Consultative sales

Time management

Organisational skills

Computer literacy

Multichannel communication

NZ driver’s licence

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

You will be responsible for managing customer enquiries from initial contact through to sale, while ensuring customers receive professional, helpful and accurate information about our modular unit solutions. Our expandable modular units can suit a variety of applications, so the successful candidate should be comfortable understanding different customer requirements and helping customers identify a suitable solution. You will also take reasonable day-to-day responsibility for the sales site, ensuring it remains organised, presentable and ready for customer visits.

Key responsibilities

• Welcome customers and conduct on-site product demonstrations.
• Explain product features, configurations, applications and available options.
• Understand customer requirements and recommend suitable modular unit solutions.
• Respond to phone, online and walk-in sales enquiries.
• Follow up leads and maintain regular communication with prospective customers.
• Prepare or assist with quotations, sales information and customer documentation.
• Maintain accurate records of enquiries, customer discussions and sales progress.
• Build and maintain positive relationships with customers and prospective clients.
• Proactively identify and develop new sales opportunities.
• Coordinate customer appointments and site visits.

About you

• Previous experience in sales, business development, customer service or a similar customer-facing role.
• Experience in the construction industry or trades (optional)
• Strong communication and interpersonal skills.
• Confidence dealing with customers face-to-face, over the phone and by email.
• A consultative sales approach — able to understand what a customer needs rather than simply selling a product.
• Good follow-up skills and the ability to manage multiple enquiries at different stages.
• A proactive and self-motivated working style.
• Good organisational and time-management skills.
• Basic computer skills and confidence using email, spreadsheets and customer/sales systems.
• A full New Zealand driver's licence and reliable transport.
• Flexibility to travel around Auckland when required.