Retail Manager: On-Floor Leader & Growth Driver

Mitre 10; Napier; On-site; NZD 60,000 - 90,000; Full time

Benefits offered by this job

Uniform provided

Excellent team buying privileges

Training opportunities

Competitive remuneration

Job summary

Mitre 10 Hastings Napier is seeking an experienced Retail Manager to lead our store leadership team. You will be visible on the shop floor, coach Team Leaders, and drive sales, profitability and customer service.

You will manage multiple departments, uphold retail standards, and foster a high-performing, positive team environment. This full-time role includes weekends and rostered hours, with ongoing training and competitive remuneration.

Qualifications

• Proven retail leadership experience.
• Hands-on leadership on the shop floor.
• Commitment to outstanding customer experiences.
• Strong planning and organisational skills.

Responsibilities

• Lead Team Leaders and team members across departments to ensure service and sales targets.
• Maintain retail operating standards and daily routines.
• Drive profitability, labour productivity and customer satisfaction.
• Coach and develop staff to achieve strong results.
• Hold store accountable for performance and continuous improvement.

Skills

Retail leadership

Customer service

Team coaching

Communication

Planning & organisation

Tools

POS systems

Job description

Mitre 10 Hastings Napier is seeking an experienced Retail Manager to lead our store leadership team. You will be visible on the shop floor, coach Team Leaders, and drive sales, profitability and customer service.

You will manage multiple departments, uphold retail standards, and foster a high-performing, positive team environment. This full-time role includes weekends and rostered hours, with ongoing training and competitive remuneration.