Rental Operations & Yard Coordinator

TR Group; Hamilton; On-site; NZD 52,000 - 72,000; Full time

Job summary

TR Group in Hamilton is seeking a Rental Operations and Yard Coordinator to join our busy truck and trailer rental yard. You will work hands-on outdoors and at a desk, delivering easy service and building strong customer relationships.

This role manages the rental fleet, COFs, RUC, servicing, tyres, invoicing, and handovers, with responsibilities across yard movement, vehicle presentation, and liaising with suppliers. A Class 2/4 license is preferred, with training available.

Qualifications

• Possess a Class 2 or 4 license (training available)
• Experience in transport industry preferred
• Able to work in a tight-knit team under pressure

Responsibilities

• First point of contact for customers entering or calling the branch
• Manage rental fleet including COFs, RUC, servicing and tyres
• Invoice rental agreements and communicate vehicle damage
• Provide comprehensive handovers with safety and vehicle operation details
• Move and present vehicles; coordinate transfers between branches
• Inspect vehicles for damage on return and maintain workflow
• Keep vehicles clean, immaculate, and compliant for next customer
• Collaborate to prioritise tasks and support third-party suppliers

Skills

Team player

Detail oriented

Energetic

Hands-on

Education

Class 2/4 license

Job description

An exciting opportunity has come up to join TR Group as a Rental Operations and Yard Coordinator at in Hamilton truck and trailer rental yard.

The successful candidate will enjoy working in a tight-knit team environment and happy working in a dual role being outside and hands on with gear as well as spending some time behind a desk. They will be passionate about heavy gear and enjoy learning and being part of a culture that puts people first and encourages people to grow.

Ideally you will hold a Class 2 or 4 license as a minimum, however for the right applicant, training can be provided - industry experience would be preferred.

About the role:

Being the first point of contact for our customers when they enter or call the branch - providing 'easy for you' service every step of the way and matching the customer needs with the right vehicle

Creating strong and lasting relationships with our customers, learning their business requirements as you go

The management of our rental fleet. COFs, RUC, servicing and tyre management

The invoicing of rental agreements as well as communicating with clients about vehicle damage in a timely manner

Comprehensive handovers of rental vehicles to our customers with insight around correct operation, safety features and vehicle capabilities

Working with the current team to share the yard responsibility when it comes to presentation, movements in the yard and looking after our third-party suppliers

Inspect vehicles for damage upon return

Collaborate with the team to prioritise tasks and maintain workflow

Clean and groom vehicles to ensure they’re immaculate and compliant for the next customer

Transferring vehicles between branches or to and from suppliers as required

About you:

You won't be afraid of getting your hands dirty and have an eye for detail

Enjoying working as part of a great tight-knit team, who work together to get the job done under pressure and to a high standard no matter what

Have a passion for trucks, be energetic and a positive can-do attitude

You're committed to what you do and how you do it

If you've got some experience in the transport industry, you'll really impress. We're after people that are positive and highly motivated with loads of energy. You'll need to enjoy a physical role and helping to provide our unbeatable standard of service. If you've got the right stuff, we're keen to train you up to join our high performing team.

The role operates from 7:30am to 5:00pm, Monday to Friday.