Customer Service & Yard All-Rounder

Aotearoa New Zealand Association of Social Workers; Howick; On-site; NZD 42,000 - 52,000; Full time

Benefits offered by this job

Training provided

Forklift licence training

Career development opportunities

Job summary

Aotearoa New Zealand Association of Social Workers is seeking a customer service and labouring all-rounder to join our small, tight-knit team. You'll be out front with customers, help unload vehicles, weigh and grade materials, and keep the yard tidy.

This full-time role is 45 hours a week, including Saturdays, with training provided. You’ll be on your feet, bring a can-do attitude, good English, and a willingness to learn new skills (forklift training available).

Qualifications

• Confident communicator with strong spoken and written English.
• Physically fit for lifting and unloading.
• Willing to learn and train on new tasks.
• Basic computer skills and tablet use; training provided.
• Reliable, proactive, and customer-focused.

Responsibilities

• Unload vehicles and weigh/grade materials to sort by value.
• Interact with customers at front of house and provide friendly service.
• Keep the yard tidy and well organized.
• Collaborate with team and follow safety guidelines.
• Attend training and develop career within the role.

Skills

Communication

English proficiency

Customer service

Manual handling

Reliability

Team player

Problem solving

Computer literacy

Tools

Tablet usage

Forklift operation

Job description

We're after a customer service and labouring all-rounder to join our small, tight-knit crew. Every day you'll be out front meeting customers, helping unload vehicles, weighing and grading materials to sort out their value, and making sure the yard's looking tidy. No two transactions are the same, and neither are the characters who walk through — tradies, weekend warriors, and everyone doing a garage clean-out in between.

This job is on your feet, hands-on, and all about connecting with good people every day.

A bit about us

We're a tight-knit crew, and we genuinely like the work and the people we do it with. We care about doing things properly, but we still know how to have a laugh along the way. We invest in our people, back them with real training, and want every single person on the team to actually look forward to their shift.

The role, in a nutshell

Full-time, 45 hours a week, including every Saturday, 9am to 4pm (so Sundays are yours, plus one weekday off)

Physical, hands-on work: unloading vehicles, weighing and grading materials, keeping the yard shipshape

Front-of-house energy — talking with customers, weighing their load, and having a laugh while you do it

Real room to build this into a proper career, with training along the way

You, if this is your kind of gig

You're a confident communicator, with strong spoken and written English

You're fit enough for lifting and unloading, no need to be a bodybuilder, just willing and capable

You've got reasonable computer skills and know how to use a tablet and we'll happily train you up on the rest

You notice the details and are always keen to find a better way of doing things

You're solution-focused, reliable, and bring a can-do attitude to everything you do, that's non-negotiable in this role.

You've got a genuine sense of humour and don't mind a laugh on the job

Bonus points for a forklift licence/F endorsement. No stress if you don't have one, we'll get you trained within your first six months

At the end of the day, if you've got the right personality and work ethic, we can teach you everything else.

Ticking most of those boxes? We want to hear from you.

Your application will include the following questions:

• Which of the following statements best describes your right to work in New Zealand?
• What's your expected annual base salary?
• How many years' experience do you have in a Customer Service Role?
• How much notice are you required to give your current employer?
• What is the maximum weight that you are comfortable and able to lift?
• Are you willing to undergo pre-employment drug and alcohol screening?
• Are you currently registered with the Pharmacy Council of New Zealand?

You'll need NZ residency or a valid NZ work visa, and you'll need to pass a pre-employment medical and drug test.