Rental & Delivery Coordinator (12-Month Contract)

Toyota; New Zealand; On-site; NZD 50,000 - 70,000; Full time

Benefits offered by this job

Staff discounts

On-site café

Free parking

Job summary

Toyota New Zealand is seeking a Rental Coordinator on a 12-month fixed-term basis to manage rental vehicle orders from allocation to delivery, ensuring accuracy and timeliness while supporting customers and the Toyota Store network.

Based in the New Vehicles team, you will coordinate vehicle allocations, deliveries and fulfilment with internal teams and external stakeholders, delivering excellent customer service in a fast-paced environment.

Qualifications

• Experience in administration, customer support, sales support or operational coordination.
• Strong communication and relationship-building skills.
• Excellent organisational skills and attention to detail.
• Ability to manage multiple priorities and deadlines.
• Proficient with Microsoft 365 applications.

Responsibilities

• Take ownership of rental vehicle orders from allocation to delivery.
• Coordinate stock, allocations and delivery activities across the Toyota network.
• Collaborate with Toyota Stores, rental customers and internal teams to deliver an exceptional customer experience.
• Proactively monitor orders and resolve challenges to keep fulfilment on track.
• Provide reporting, pricing and operational insights to support decision-making.
• Contribute to projects and continuous improvement initiatives.

Skills

Customer service

Coordination

Problem solving

Communication

Organisational skills

Microsoft 365

Tools

Microsoft 365

Job description

Toyota New Zealand is seeking a Rental Coordinator on a 12-month fixed-term basis to manage rental vehicle orders from allocation to delivery, ensuring accuracy and timeliness while supporting customers and the Toyota Store network.

Based in the New Vehicles team, you will coordinate vehicle allocations, deliveries and fulfilment with internal teams and external stakeholders, delivering excellent customer service in a fast-paced environment.