Sales and Support Coordinator at Toyota Otago

North Western Toyota; Otago; On-site; NZD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive remuneration

Ongoing training

Excellent working conditions

Impact on performance

Job summary

Cooke Howlison Toyota, based in Dunedin, Otago, is seeking a Sales & Support Coordinator to oversee our sales support function and ensure orders, deliveries and franchise standards are met for every customer interaction.

This role involves coordinating the reception and sales support team, managing sales processes from order through delivery, ensuring compliance, and maintaining strong communication across internal departments and external partners.

Qualifications

• Experience in sales administration or operations coordination.
• Proven ability to coordinate a team and manage priorities.
• Strong attention to detail and numerical accuracy.
• Excellent communication and customer service focus.
• Ability to work calmly under pressure and take ownership.

Responsibilities

• Coordinate the reception and sales support team.
• Oversee vehicle sales processes from order through to customer delivery.
• Ensure compliance with franchise, finance and transport requirements.
• Support dealership systems and cross‑department communication.

Skills

Sales administration

Team coordination

Organisational skills

Attention to detail

Customer service

Communication

Can-do attitude

Ownership of tasks

Leadership experience

Automotive dealership experience

Tools

MS Word

Excel

Job description

• Full Time
• Application Closes 22 Oct 2026
• Otago - Dunedin City
• Customer Service Representative
• OnSite

Are you an organised, detail-focused coordinator who enjoys keeping people, processes and customer deliveries running smoothly? Cooke Howlison Toyota is looking for a Sales & Support Coordinator to coordinate our sales support function and help maintain the high standards our customers and franchise partners expect.

Cooke Howlison is one of Otago's leading automotive groups. Based in our Dunedin Toyota dealership, this varied position combines team coordination, sales administration, operational coordination, compliance, and customer service.

About The Role

This role involves coordinating the reception and sales support team while overseeing vehicle sales processes from initial order through to customer delivery. The position also ensures compliance with franchise, finance and transport requirements, supports dealership systems and operational activities, and maintains strong communication across internal departments and external partners.

About You

• Previous experience in sales administration, operations, customer service or a similar coordination role.
• Experience supporting or coordinating a team.
• Strong organisational skills and the ability to manage competing priorities and deadlines.
• Excellent attention to detail, numerical accuracy and confidence working with systems and documentation.
• Strong Microsoft Word and Excel skills, with the ability to learn dealership systems.
• Clear, professional communication skills and a genuine commitment to customer service.
• A practical, collaborative approach and a positive "can-do" attitude.
• The ability to work calmly under pressure, use initiative and take ownership of tasks.
• Automotive dealership experience would be an advantage, but strong leadership, administration and operational coordination experience will also be highly valued.

What We Offer

• You will be joining Toyota's number one store in New Zealand and taking on a key role within a successful and respected dealership.
• A supportive team environment with variety and responsibility.
• Ongoing training and development opportunities.
• Excellent working conditions and a competitive remuneration package.
• The opportunity to make a genuine impact on team performance, customer experience and operational standards.

Applicants must have New Zealand residency or a valid New Zealand work visa. The successful applicant will be required to complete relevant pre-employment checks.