Remote Travel Concierge

Elevationtravelpartners; Wellington; Remote; NZD 40,000 - 60,000; Full time

Benefits offered by this job

Remote work

Training and guidance

Professional development

Job summary

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to support clients before, during, and after their trips. In this remote role, you will handle travel-related requests and ensure a smooth and enjoyable experience for every traveler.

You will communicate with clients via email, phone, and messaging platforms, assist with reservations and itinerary changes, and provide accurate information on destinations and requirements. Training and ongoing guidance are provided.

Qualifications

• Excellent communication and interpersonal skills.
• Customer service experience preferred.
• Organized and able to manage multiple requests.
• Able to learn online systems quickly.

Responsibilities

• Communicate with clients via email, phone, and messaging platforms
• Assist with reservation updates, itinerary adjustments, and cancellations
• Provide accurate information about destinations, travel requirements, and procedures
• Confirm travel details and follow up with clients as departure dates approach
• Address concerns professionally and work toward timely resolutions

Skills

Communication

Interpersonal skills

Customer service

Organizational skills

Job description

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to support clients before, during, and after their trips. In this remote role, you will handle travel-related requests and ensure a smooth and enjoyable experience for every traveler.

You will communicate with clients via email, phone, and messaging platforms, assist with reservations and itinerary changes, and provide accurate information on destinations and requirements. Training and ongoing guidance are provided.