Remote Travel Concierge

Elevationtravelpartners; Nelson; On-site; NZD 42,000 - 60,000; Full time

Benefits offered by this job

Remote work environment

Training and ongoing guidance

Opportunities for professional develop

Job summary

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to support clients before, during, and after trips. In this remote role, you will handle customer inquiries, reservations, and itinerary adjustments to ensure a smooth travel experience.

Ideal candidates have strong communication, organizational skills, and a willingness to learn online systems. Training and ongoing guidance are provided, with opportunities for professional development in travel services.

Qualifications

• Experience in customer service is preferred.
• Strong communication and interpersonal skills are essential.
• Willingness to learn and adapt to online systems and tools.

Responsibilities

• Communicate with clients via email, phone, and messaging platforms
• Assist with reservation updates, itinerary adjustments, and cancellations
• Provide accurate information about destinations, travel requirements, and procedures
• Confirm travel details and follow up with clients as departure dates approach
• Address concerns professionally and work toward timely resolutions

Skills

Excellent communication andinterperson

Organized and managing multiple tasks

Able to learn online systems and tools

Customer service experience

Job description

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to support clients before, during, and after trips. In this remote role, you will handle customer inquiries, reservations, and itinerary adjustments to ensure a smooth travel experience.

Ideal candidates have strong communication, organizational skills, and a willingness to learn online systems. Training and ongoing guidance are provided, with opportunities for professional development in travel services.