Remote Travel Concierge | Seamless, Memorable Journeys

Almaaventurera; Hamilton; Remote; NZD 42,000 - 65,000; Full time

Benefits offered by this job

Exclusive travel perks

Industry discounts

Remote work flexibility

Professional development

Job summary

Alma Aventurera is looking for a Remote Travel Consultant to guide clients from idea to safe return, ensuring seamless, memorable experiences. You’ll handle bookings, provide expert advice on destinations, and support travelers with updates and special requests.

Join a team that values trust, consistency, and heart, offering exclusive travel perks, ongoing training, and a collaborative, community-driven culture. Work from anywhere with flexible scheduling to fit your lifestyle.

Qualifications

• Excellent written and verbal communication with clients.
• Experience in travel, tourism, or hospitality.
• Strong attention to detail and organization.
• Comfort with learning new booking tools.
• Genuine passion for helping others plan travel.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional development through ongoing training, mentorship, and team support.
• Community culture where passion for travel, connection, and meaningful memories drives everything we do.

Skills

Communication skills

Customer service

Travel industry experience

Detail-oriented

Tech-savvy

Remote work mindset

Tools

Booking systems

CRM software

Job description

Alma Aventurera is looking for a Remote Travel Consultant to guide clients from idea to safe return, ensuring seamless, memorable experiences. You’ll handle bookings, provide expert advice on destinations, and support travelers with updates and special requests.

Join a team that values trust, consistency, and heart, offering exclusive travel perks, ongoing training, and a collaborative, community-driven culture. Work from anywhere with flexible scheduling to fit your lifestyle.