Remote Travel Concierge: Personal Journeys & Perks

Almaaventurera; Hastings; Remote; NZD 45,000 - 65,000; Full time

Benefits offered by this job

Fully remote

Travel perks

Ongoing training

Mentorship

Flexible schedule

Job summary

Alma Aventurera is seeking a Remote Travel Consultant to support clients from idea to return, delivering seamless, memorable travel experiences. You’ll handle inquiries, bookings, and post-trip follow-up with professionalism and care.

This role offers fully remote work from anywhere, flexible scheduling, exclusive travel perks, ongoing training, and a supportive team that values travel, connection, and meaningful memories.

Qualifications

• Proven experience in customer service, preferably in travel or hospitality.
• Excellent written and verbal communication.
• Strong attention to detail and organizational skills.
• Ability to adapt to new booking tools and systems.

Responsibilities

• Engage client inquiries across email, phone and messaging with timely responses.
• Support travelers with bookings, updates, changes, and special requests.
• Provide up-to-date guidance on destinations, documents, and procedures.
• Follow up to confirm trip details and collect post-travel feedback.
• Resolve concerns with empathy and efficiency to ensure client satisfaction.
• Fully remote—work from anywhere and design a flexible schedule.
• Access exclusive travel perks and industry discounts.
• Participate in ongoing training, mentorship, and team support.
• Contribute to a community culture centered on travel passion.

Skills

Communication skills

Customer service

Tech-savviness

Job description

Alma Aventurera is seeking a Remote Travel Consultant to support clients from idea to return, delivering seamless, memorable travel experiences. You’ll handle inquiries, bookings, and post-trip follow-up with professionalism and care.

This role offers fully remote work from anywhere, flexible scheduling, exclusive travel perks, ongoing training, and a supportive team that values travel, connection, and meaningful memories.