Remote Travel Consultant - Create Seamless Journeys

Almaaventurera; Wellington; Remoto; NZD 42.000 - 64.000; Tempo pieno

Vantaggi offerti da questo lavoro

Exclusive travel perks

Industry discounts

Remote work flexibility

Descrizione del lavoro

Alma Aventurera is seeking a Remote Travel Consultant to guide clients from idea to return, delivering seamless, stress-free, and memorable journeys. You’ll handle bookings, troubleshoot issues, and bring professionalism, care, and a service mindset to every interaction.

This role emphasizes strong communication, travel experience, attention to detail, and adaptability with new tools. You’ll work remotely with flexible scheduling, enjoy exclusive travel perks and industry discounts, and benefit

Competenze

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.
• Tech-savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.

Mansioni

• Engage with client inquiries across email, phone, and messaging channels.
• Support travelers with bookings, updates, cancellations, and special requests.
• Provide up-to-date insights on destinations, travel documents, and procedures.
• Follow up to confirm trip details and gather feedback after travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional development through ongoing training, mentorship, and team support.

Conoscenze

Communication skills

Customer service experience

Attention to detail

Tech-savvy

Love for travel

Strumenti

Booking tools

Descrizione del lavoro

Alma Aventurera is seeking a Remote Travel Consultant to guide clients from idea to return, delivering seamless, stress-free, and memorable journeys. You’ll handle bookings, troubleshoot issues, and bring professionalism, care, and a service mindset to every interaction.

This role emphasizes strong communication, travel experience, attention to detail, and adaptability with new tools. You’ll work remotely with flexible scheduling, enjoy exclusive travel perks and industry discounts, and benefit