Remote Travel Concierge — Seamless, Memorable Journeys

Sawmilldcllc; Auckland; Remote; NZD 50,000 - 70,000; Full time

Benefits offered by this job

Exclusive travel perks

Access to industry-only discounts

Professional development

Job summary

Sawmill D&C LLC is seeking a Remote Travel Consultant to support clients in creating unforgettable travel experiences. You'll engage with inquiries across various channels, manage bookings, and ensure seamless travel journeys.

The ideal candidate has strong communication skills, a passion for travel, and experience in customer service within the travel sector. This fully remote position offers flexibility and opportunities for professional development.

Join our community-oriented team to provide high-quality support and exceptional service to travelers.

Qualifications

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.
• Tech-savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels.
• Support travelers with booking updates, modifications, cancellations.
• Provide insights on destinations and travel procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy and efficiency.

Skills

Strong written and verbal communication skills

Customer service experience

Attention to detail

Tech-savvy

Passion for travel

Job description

Sawmill D&C LLC is seeking a Remote Travel Consultant to support clients in creating unforgettable travel experiences. You'll engage with inquiries across various channels, manage bookings, and ensure seamless travel journeys.

The ideal candidate has strong communication skills, a passion for travel, and experience in customer service within the travel sector. This fully remote position offers flexibility and opportunities for professional development.

Join our community-oriented team to provide high-quality support and exceptional service to travelers.