Remote Travel Experience Specialist

Sawmilldcllc; Queenstown; Remote; NZD 50,000 - 70,000; Full time

Benefits offered by this job

Exclusive travel perks

Access to industry-only discounts

Ongoing training and mentorship

Community culture focused on travel and connection

Job summary

Sawmill D&C LLC is looking for a Remote Travel Consultant to support clients from trip idea to safe return home. You'll provide high-quality service, handling bookings, updating clients, and resolving issues with empathy.

This role offers fully remote flexibility, exclusive travel perks, and opportunities for professional development through ongoing training and mentorship.

If you have a passion for travel and excellent communication skills, we want to hear from you!

Qualifications

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.
• Tech-savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels.
• Support travelers with booking updates and modifications.
• Provide accurate insights on destinations and travel documents.
• Follow up to confirm trip details and gather feedback.
• Resolve concerns with empathy and efficiency.

Skills

Strong written and verbal communication skills

Experience in customer service

High attention to detail

Tech-savvy

Genuine love for travel

Job description

Sawmill D&C LLC is looking for a Remote Travel Consultant to support clients from trip idea to safe return home. You'll provide high-quality service, handling bookings, updating clients, and resolving issues with empathy.

This role offers fully remote flexibility, exclusive travel perks, and opportunities for professional development through ongoing training and mentorship.

If you have a passion for travel and excellent communication skills, we want to hear from you!