Remote Invoice Enquiries Specialist

HRS Talent Solutions; Gisborne; Remote; NZD 35,000 - 38,000; Full time

Job summary

HRS Talent Solutions in Gisborne, NZ, seeks a Remote Customer Service Invoice Enquiries Assistant. The role offers flexible scheduling (full-time or part-time) with a pay rate of 25.75–27.25 NZD per hour.

A private home office supports billing work, and the employer will specify actual hours and software. As part of the billing support team, you will read online questions about invoice dates, match them to accounts and current invoices, and quote the due date exactly as shown in the approved

Qualifications

• A billing background is welcome but not required.
• Experience in customer service, office administration, email support, or checking documents can transfer to this task.

Responsibilities

• Read assigned online questions about invoice dates.
• Match the question to the correct account and current invoice.
• Quote the due date as shown in the approved document.
• Explain where to find an invoice using standard guidance.
• Refer changes, disputes, or payment arrangements to billing specialists.
• Note what was answered and what remains open.
• Follow secure delivery procedures when a copy is requested.

Skills

Customer service

Office administration

Email support

Documentation checking

Job description

HRS Talent Solutions in Gisborne, NZ, seeks a Remote Customer Service Invoice Enquiries Assistant. The role offers flexible scheduling (full-time or part-time) with a pay rate of 25.75–27.25 NZD per hour.

A private home office supports billing work, and the employer will specify actual hours and software. As part of the billing support team, you will read online questions about invoice dates, match them to accounts and current invoices, and quote the due date exactly as shown in the approved