Invoice Date Specialist (Remote Support)

Hrstalentsolutions; Gisborne; Remote; NZD 35,000 - 38,000; Full time

Job summary

Hrstalentsolutions is seeking a remote Invoice Due Date Inquiry Assistant. This role offers flexibility with part-time or full-time scheduling and pays 25.75–27.25 per hour, with a private home office setup.

You will learn our billing system and work under supervision to answer invoice-date questions without negotiating terms. The position emphasizes accuracy in date handling, secure communications, and proper escalation to billing specialists for disputes or changes.

Qualifications

• Experience in customer service, office administration, email support, or checking documents.

Responsibilities

• Read assigned online questions about invoice dates.
• Match the question to the correct account and current invoice.
• Quote the due date as shown in the approved document.
• Explain where to find an invoice using standard guidance.
• Refer changes, disputes, or payment arrangements to billing specialists.
• Note what was answered and what remains open.
• Follow secure delivery procedures when a copy is requested.

Job description

Hrstalentsolutions is seeking a remote Invoice Due Date Inquiry Assistant. This role offers flexibility with part-time or full-time scheduling and pays 25.75–27.25 per hour, with a private home office setup.

You will learn our billing system and work under supervision to answer invoice-date questions without negotiating terms. The position emphasizes accuracy in date handling, secure communications, and proper escalation to billing specialists for disputes or changes.